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Debt collector · complaint record

General Financial complaints

Consumers have filed 12 complaints about General Financial since 2015, none in the last 12 months. It answered 25% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
12

Since January 2015

Last 12 months
0

new vs the year before

Answered on time
25%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Apr 17, 2019

Rank
-

General Financial complaints by month

The busiest month was January 2018 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How General Financial answered all time

  • Closed with explanation325%
  • Untimely response975%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What General Financial complaints are about

  • Debt collection758%
  • Payday & personal loans325%
  • Credit reporting217%

Top General Financial problems

Inside "Incorrect information on your report"

  • Account status incorrect 1
  • Information belongs to someone else 1

Where General Financial complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Virginia (3), Colorado (2), Missouri (2), North Carolina (2), Washington (1).

General Financial compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8General FinancialDebt collection-0new25%0%-

Compare side by side: General Financial vs Green Square · General Financial vs EMoneyUSA · General Financial vs Mullooly Jeffrey Rooney & Flynn · General Financial vs Credit World Services

What people say about General Financial

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Latest General Financial complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Apr 17, 2019Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedNCNo timely replyNo
Apr 4, 2019Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingCONo timely replyNo
May 2, 2018Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtMONo timely replyNo
Feb 8, 2018Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingNCNo timely replyNo
Jan 25, 2018Credit reportingIncorrect information on your reportInformation belongs to someone elseWANo timely replyNo
Jan 12, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountVANo timely replyNo
Jan 2, 2018Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialVANo timely replyNo
Oct 28, 2017Debt collectionAttempts to collect debt not owedDebt is not yoursWVNo timely replyNo
Jun 11, 2017Credit reportingIncorrect information on your reportAccount status incorrectVANo timely replyNo
Oct 23, 2015Payday & personal loansManaging the loan or leaseAEExplainedYes
Jul 8, 2015Payday & personal loansTaking out the loan or leaseCOExplainedYes
Jan 7, 2015Payday & personal loansManaging the loan or leaseMOExplainedYes

Questions about General Financial

How many complaints does General Financial have?

General Financial has 12 complaints on record since January 2015, including 0 in the last 12 months and 0 in the last 30 days.

Does General Financial respond to complaints?

Yes. General Financial answered 25% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with General Financial?
Is General Financial legit?

General Financial is a real company with a public complaint record: consumers have complained about it 12 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is General Financial legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against General Financial?

Complain to General Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most General Financial complaints come from?

Most come from Virginia (3), Colorado (2), Missouri (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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