Mortgages
General Mortgage Capital mortgages complaints
Consumers have filed 9 complaints about General Mortgage Capital's mortgages, 3 in the last 12 months. General Mortgage Capital answered 100% on time and closed 33% with relief. See the whole General Mortgage Capital record.
General Mortgage Capital against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | General Mortgage Capital | 3 | 100% | 33% |
Latest General Mortgage Capital mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 8, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Mar 28, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Fixed |
| Feb 17, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Dec 14, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Fixed |
| Mar 3, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Feb 15, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Nov 21, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 15, 2020 | Mortgages | Closing on a mortgage | Explained |
| Mar 4, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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