Debt collector · complaint record
General Service Bureau complaints
Filed under General Service Bureau, Inc.
Consumers have filed 61 complaints about General Service Bureau since 2013, none in the last 12 months. It answered 98.4% on time and closed 2% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 61
- Last 12 months
- 0
- Answered on time
- 98.4%
- Closed with relief
- 2%
- Last 30 days
- 0
- Rank
- -
Since August 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Apr 16, 2021
General Service Bureau complaints by month
The busiest month was July 2014 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How General Service Bureau answered all time
- Closed with monetary relief11.6%
- Closed with explanation6098.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top General Service Bureau problems
Inside "Communication tactics"
- Frequent or repeated calls 12
- You told them to stop contacting you, but they keep trying 5
- Threatened to take legal action 3
- Used obscene/profane/abusive language 2
Where General Service Bureau complaints come from
Most complaints: Nebraska (31), Iowa (14), Texas (4), Arkansas (2), Arizona (1).
General Service Bureau compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | General Service BureauDebt collection | - | 0 | - |
Compare side by side: General Service Bureau vs Green Square · General Service Bureau vs EMoneyUSA · General Service Bureau vs Mullooly Jeffrey Rooney & Flynn · General Service Bureau vs Credit World Services
What people say about General Service Bureau
All experiencesNo experiences with General Service Bureau yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest General Service Bureau complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 16, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 19, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Money back |
| Sep 29, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 31, 2020 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 3, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 9, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 19, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 7, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 19, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 9, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 6, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 15, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Questions about General Service Bureau
How many complaints does General Service Bureau have?
General Service Bureau has 61 complaints on record since August 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does General Service Bureau respond to complaints?
Yes. General Service Bureau answered 98.4% of its complaints on time (within 15 days) and closed 2% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with General Service Bureau?
The most common problems are communication tactics (22), cont'd attempts collect debt not owed (10), attempts to collect debt not owed (8).
Is General Service Bureau legit?
General Service Bureau is a real company with a public complaint record: consumers have complained about it 61 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is General Service Bureau legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against General Service Bureau?
Complain to General Service Bureau in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most General Service Bureau complaints come from?
Most come from Nebraska (31), Iowa (14), Texas (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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