Complaint log
Genesis Lending complaint log
The newest complaints about Genesis Lending, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 16, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Sep 16, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Sep 15, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Sep 15, 2015 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Sep 9, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Sep 6, 2015 | Student loans | Getting a loanQualify for a better loan than offered | Explained |
| Sep 5, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Sep 2, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Sep 2, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Aug 31, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Aug 29, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Aug 28, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Aug 27, 2015 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Aug 27, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Aug 26, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Aug 22, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Aug 18, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Closed |
| Aug 18, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Aug 14, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Closed |
| Aug 14, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Aug 11, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Aug 8, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Aug 7, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Aug 7, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Aug 4, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Aug 4, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Aug 4, 2015 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Aug 3, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Aug 1, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jul 28, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Jul 28, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jul 24, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jul 23, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jul 23, 2015 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Jul 22, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jul 22, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jul 22, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jul 21, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jul 21, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jul 21, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Jul 20, 2015 | Student loans | Getting a loanQualify for a better loan than offered | Explained |
| Jul 17, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jul 15, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Jul 13, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Jul 13, 2015 | Student loans | Getting a loanCan't qualify for a loan | Explained |
| Jul 12, 2015 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Jul 9, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jul 9, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jul 9, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jul 9, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works