Complaint log
Genesis Lending complaint log
The newest complaints about Genesis Lending, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 11, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 19, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Jul 14, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Jun 25, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jun 10, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| May 17, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| May 13, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| May 10, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Apr 28, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Apr 23, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Apr 9, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Apr 7, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Apr 7, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Apr 3, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Apr 1, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Mar 31, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Mar 31, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Mar 23, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Mar 3, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Feb 27, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Feb 26, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Feb 18, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Jan 24, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Jan 22, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jan 15, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jan 7, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jan 4, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Dec 31, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Dec 30, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Dec 29, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Dec 29, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Dec 21, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Dec 12, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Dec 4, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Dec 2, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Nov 13, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Oct 30, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Oct 29, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Oct 28, 2015 | Student loans | Getting a loanQualify for a better loan than offered | Explained |
| Oct 21, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Oct 21, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Oct 20, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Oct 8, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Oct 1, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Sep 29, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Sep 26, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Sep 25, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Sep 24, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Sep 23, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Sep 21, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works