Mortgages
Genworth Financial mortgages complaints
Consumers have filed 9 complaints about Genworth Financial's mortgages. See the whole Genworth Financial record.
Genworth Financial against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Genworth Financial | 0 | - | - |
Latest Genworth Financial mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 16, 2015 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Oct 28, 2014 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Oct 15, 2014 | Mortgages | Loan servicing, payments, escrow account | Explained |
| May 20, 2014 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Apr 23, 2014 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Mar 5, 2014 | Mortgages | Credit decision / Underwriting | Explained |
| Jan 14, 2014 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Jan 6, 2014 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Apr 25, 2013 | Mortgages | Loan servicing, payments, escrow account | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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