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Debt collector · complaint record

Goldstein, Cruise and Smith complaints

Consumers have filed 16 complaints about Goldstein, Cruise and Smith since 2015, none in the last 12 months. It answered 31.2% on time and closed 0% with relief for the customer. The most common problem is taking/threatening an illegal action.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
16

Since July 2015

Last 12 months
0

new vs the year before

Answered on time
31.2%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Apr 25, 2019

Rank
-

Goldstein, Cruise and Smith complaints by month

The busiest month was July 2015 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Goldstein, Cruise and Smith answered all time

  • Closed with explanation1062.5%
  • Closed425%
  • Untimely response212.5%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Goldstein, Cruise and Smith complaints are about

  • Debt collection1594%
  • Payday & personal loans16%

Top Goldstein, Cruise and Smith problems

Inside "Taking/threatening an illegal action"

  • Threatened arrest/jail if do not pay 5
  • Threatened to sue on too old debt 1

Where Goldstein, Cruise and Smith complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (3), Nevada (2), Ohio (1), Rhode Island (1), South Carolina (1).

Goldstein, Cruise and Smith compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Goldstein, Cruise and SmithDebt collection-0new31.2%0%-

Compare side by side: Goldstein, Cruise and Smith vs Green Square · Goldstein, Cruise and Smith vs EMoneyUSA · Goldstein, Cruise and Smith vs Mullooly Jeffrey Rooney & Flynn · Goldstein, Cruise and Smith vs Credit World Services

What people say about Goldstein, Cruise and Smith

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Latest Goldstein, Cruise and Smith complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Apr 25, 2019Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtVANo timely replyNo
Jan 25, 2017Debt collectionTaking/threatening an illegal actionThreatened arrest/jail if do not payRIExplainedYes
Jan 3, 2017Debt collectionFalse statements or representationImpersonated an attorney or officialNJExplainedYes
Dec 28, 2016Debt collectionTaking/threatening an illegal actionThreatened to sue on too old debtILExplainedYes
Sep 9, 2016Debt collectionTaking/threatening an illegal actionThreatened arrest/jail if do not payTXClosedNo
Apr 28, 2016Debt collectionTaking/threatening an illegal actionThreatened arrest/jail if do not payFLNo timely replyNo
Feb 25, 2016Debt collectionCont'd attempts collect debt not owedDebt was discharged in bankruptcySCExplainedNo
Dec 2, 2015Debt collectionTaking/threatening an illegal actionThreatened arrest/jail if do not payNVClosedNo
Nov 21, 2015Debt collectionCommunication tacticsFrequent or repeated callsWAClosedYes
Nov 18, 2015Payday & personal loansManaging the loan or leaseNVClosedNo
Oct 23, 2015Debt collectionImproper contact or sharing of infoTalked to a third party about my debtTXExplainedNo
Aug 26, 2015Debt collectionCont'd attempts collect debt not owedDebt was paidMOExplainedNo

Questions about Goldstein, Cruise and Smith

How many complaints does Goldstein, Cruise and Smith have?

Goldstein, Cruise and Smith has 16 complaints on record since July 2015, including 0 in the last 12 months and 0 in the last 30 days.

Does Goldstein, Cruise and Smith respond to complaints?

Yes. Goldstein, Cruise and Smith answered 31.2% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Goldstein, Cruise and Smith?
Is Goldstein, Cruise and Smith legit?

Goldstein, Cruise and Smith is a real company with a public complaint record: consumers have complained about it 16 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Goldstein, Cruise and Smith legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Goldstein, Cruise and Smith?

Complain to Goldstein, Cruise and Smith in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Goldstein, Cruise and Smith complaints come from?

Most come from Texas (3), Nevada (2), Ohio (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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