Mortgage company · complaint record
Googain complaints
Filed under GOOGAIN, INC.
Consumers have filed 5 complaints about Googain since 2017, none in the last 12 months. It answered 100% on time and closed 20% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 20%
- Last 30 days
- 0
- Rank
- -
Since January 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 23, 2021
Googain complaints by month
The busiest month was January 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Googain answered all time
- Closed with monetary relief120%
- Closed with explanation480%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Googain complaints are about
Top Googain problems
Googain compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | GoogainMortgages | - | 0 | - |
Compare side by side: Googain vs Midwest Loan Services · Googain vs Truhome Solutions · Googain vs NEXA Mortgage · Googain vs Hilltop
What people say about Googain
All experiencesNo experiences with Googain yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Googain complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 23, 2021 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 12, 2020 | Mortgages | Closing on a mortgage | Explained |
| May 1, 2020 | Mortgages | Closing on a mortgage | Money back |
| Jan 5, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
| Jan 4, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Googain
How many complaints does Googain have?
Googain has 5 complaints on record since January 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Googain respond to complaints?
Yes. Googain answered 100% of its complaints on time (within 15 days) and closed 20% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Googain?
The most common problems are closing on a mortgage (2), application, originator, mortgage broker (2), managing an account (1).
Is Googain legit?
Googain is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Googain legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Googain?
Complain to Googain in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Googain complaints come from?
Most come from California (3), Georgia (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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