Complaint log
Guild complaint log
The newest complaints about Guild, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 15, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Sep 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 15, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | In progress |
| Sep 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Sep 14, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 12, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 9, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 8, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 2, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Sep 1, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 27, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Aug 26, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Aug 25, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Aug 24, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 23, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Fixed |
| Aug 22, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 17, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Aug 17, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 15, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 15, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 13, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Aug 6, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Aug 6, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 3, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Aug 2, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 20, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Fixed |
| Jul 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 16, 2026 | Mortgages | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jul 15, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 14, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 14, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 14, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 12, 2026 | Mortgages | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jul 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Jul 9, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 8, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jul 7, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 6, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jul 4, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jul 3, 2026 | Mortgages | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jun 30, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 27, 2026 | Mortgages | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Jun 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 25, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 24, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jun 24, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works