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Complaint log

Guild complaint log

The newest complaints about Guild, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 24, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNMExplainedYes
Jun 22, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNVExplainedYes
Jun 22, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Jun 17, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceALExplainedYes
Jun 12, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureUTExplainedYes
Jun 10, 2026MortgagesTrouble during payment processPayment processAZExplainedYes
Jun 9, 2026MortgagesTrouble during payment processLien releaseMOExplainedYes
Jun 8, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMOExplainedYes
Jun 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jun 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Jun 3, 2026MortgagesTrouble during payment processPaying off the loanDCExplainedYes
Jun 1, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
May 31, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysNCExplainedYes
May 31, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceWIExplainedYes
May 30, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureWVExplainedYes
May 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
May 29, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAFixedYes
May 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNHExplainedYes
May 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanORExplainedYes
May 26, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingAZExplainedYes
May 26, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysCAExplainedYes
May 26, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysCAExplainedYes
May 24, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresUTExplainedYes
May 20, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureAZExplainedYes
May 19, 2026MortgagesTrouble during payment processPayment processIDExplainedYes
May 18, 2026Credit reportingIncorrect information on your reportAccount status incorrectSCExplainedYes
May 15, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingWAExplainedYes
May 14, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNHExplainedYes
May 13, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanORExplainedYes
May 12, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
May 11, 2026Credit reportingIncorrect information on your reportAccount status incorrectARExplainedYes
May 11, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTXExplainedYes
May 8, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingVAExplainedYes
May 8, 2026MortgagesClosing on a mortgageDelays with the closing processWIExplainedYes
May 7, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresAZExplainedYes
May 7, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefIAExplainedYes
May 6, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCOExplainedYes
May 5, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefGAExplainedYes
May 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
May 4, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processALExplainedYes
May 4, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
May 1, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysCAExplainedYes
May 1, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysCAExplainedYes
Apr 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Apr 30, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Apr 29, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Apr 29, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsLAExplainedYes
Apr 24, 2026MortgagesClosing on a mortgageFees or costs after closingGAExplainedYes
Apr 23, 2026MortgagesClosing on a mortgageDelays with the closing processAZExplainedYes
Apr 21, 2026MortgagesIncorrect information on your reportAccount status incorrectTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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