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Complaint log

Guild complaint log

The newest complaints about Guild, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2026Credit reportingIncorrect information on your reportAccount status incorrectSCExplainedYes
Apr 21, 2026Credit reportingIncorrect information on your reportAccount status incorrectSCExplainedYes
Apr 20, 2026MortgagesIncorrect information on your reportAccount status incorrectSCExplainedYes
Apr 16, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Apr 15, 2026MortgagesStruggling to pay mortgageForeclosureFLExplainedYes
Apr 14, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNHExplainedYes
Apr 13, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processFLExplainedYes
Apr 12, 2026MortgagesIncorrect information on your reportAccount status incorrectGAExplainedYes
Apr 12, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processUTExplainedYes
Apr 10, 2026Credit reportingIncorrect information on your reportAccount information incorrectINExplainedYes
Apr 9, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMOExplainedYes
Apr 8, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresGAExplainedYes
Apr 8, 2026MortgagesTrouble during payment processPayment processGAExplainedYes
Apr 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Apr 6, 2026MortgagesTrouble during payment processPayment processTXExplainedYes
Apr 3, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Apr 3, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXExplainedYes
Apr 2, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceWAExplainedYes
Apr 1, 2026MortgagesTrouble during payment processPayment processSCExplainedNo
Mar 30, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Mar 25, 2026MortgagesIncorrect information on your reportAccount information incorrectCAExplainedYes
Mar 24, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Mar 24, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefORExplainedYes
Mar 24, 2026MortgagesIncorrect information on your reportAccount information incorrectCAExplainedYes
Mar 23, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingVAExplainedYes
Mar 23, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureORExplainedYes
Mar 20, 2026MortgagesTrouble during payment processPayment processTXExplainedYes
Mar 17, 2026MortgagesTrouble during payment processPayment processTXExplainedYes
Mar 17, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Mar 15, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Mar 14, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processMOExplainedYes
Mar 13, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuWYExplainedYes
Mar 13, 2026MortgagesTrouble during payment processPayment processCOExplainedYes
Mar 13, 2026MortgagesIncorrect information on your reportAccount status incorrectCOExplainedYes
Mar 13, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processMOExplainedYes
Mar 11, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingUTExplainedYes
Mar 10, 2026Credit reportingIncorrect information on your reportAccount information incorrectRIExplainedYes
Mar 10, 2026Credit reportingIncorrect information on your reportAccount information incorrectMAExplainedYes
Mar 9, 2026MortgagesTrouble during payment processPayment processMEExplainedYes
Mar 6, 2026MortgagesTrouble during payment processPayment processNCExplainedYes
Mar 4, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Mar 4, 2026MortgagesTrouble during payment processFees chargedNVExplainedYes
Mar 4, 2026MortgagesTrouble during payment processPayment processINExplainedYes
Mar 4, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Mar 4, 2026MortgagesTrouble during payment processPayment processINExplainedYes
Mar 4, 2026MortgagesTrouble during payment processPayment processTXExplainedYes
Mar 3, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeTXExplainedYes
Mar 2, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMEExplainedYes
Feb 28, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Feb 27, 2026Credit reportingIncorrect information on your reportAccount information incorrectSCExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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