Hallmark Home Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Hallmark Home Mortgage | 1 | new | 100% | 0% | 23 |
Every mortgage company ranked
Latest Hallmark Home Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| May 19, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | FL | Explained | Yes |
| Jul 4, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | FL | Explained | Yes |
| Nov 7, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | MO | Explained | Yes |
| Mar 22, 2023 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Mar 7, 2023 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Nov 22, 2022 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jan 24, 2022 | Mortgages | Closing on a mortgage | IN | Explained | Yes |
| Jan 1, 2021 | Mortgages | Closing on a mortgage | IN | Explained | Yes |
| Aug 10, 2020 | Mortgages | Closing on a mortgage | IN | Explained | Yes |
| Dec 4, 2018 | Mortgages | Closing on a mortgage | IN | Money back | Yes |
| Sep 27, 2018 | Mortgages | Closing on a mortgage | IN | Explained | Yes |
| Sep 13, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OH | Money back | Yes |
| Jul 27, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IN | Explained | Yes |
| Jan 14, 2017 | Mortgages | Settlement process and costs | IN | Explained | Yes |
| Apr 4, 2016 | Mortgages | Loan servicing, payments, escrow account | OH | Money back | Yes |
| Jan 20, 2016 | Mortgages | Loan servicing, payments, escrow account | IN | Money back | Yes |
| Dec 5, 2014 | Mortgages | Application, originator, mortgage broker | IN | Explained | Yes |
| Oct 7, 2014 | Mortgages | Loan servicing, payments, escrow account | IN | Explained | Yes |
| Oct 3, 2014 | Mortgages | Application, originator, mortgage broker | OH | Explained | No |
| Sep 22, 2014 | Mortgages | Application, originator, mortgage broker | IN | Explained | Yes |
| Aug 26, 2014 | Mortgages | Application, originator, mortgage broker | IN | Explained | No |
| Jun 17, 2013 | Mortgages | Settlement process and costs | OH | Explained | Yes |
| Oct 11, 2012 | Mortgages | Application, originator, mortgage broker | IN | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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