Mortgage company · complaint record
Hallmark Home Mortgage complaints
Filed under HALLMARK HOME MORTGAGE LLC
Consumers have filed 25 complaints about Hallmark Home Mortgage since 2012, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 25
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since October 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 19, 2026
Most complained-about mortgage lenders & servicers
Hallmark Home Mortgage complaints by month
The busiest month was October 2014 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Hallmark Home Mortgage answered all time
- Closed with monetary relief416%
- Closed with explanation2184%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Hallmark Home Mortgage complaints are about
Top Hallmark Home Mortgage problems
Inside "Closing on a mortgage"
- Changes in loan terms during or after closing 1
Where Hallmark Home Mortgage complaints come from
Most complaints: Indiana (15), Florida (4), Ohio (4), California (1), Missouri (1).
Hallmark Home Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Hallmark Home MortgageMortgages | - | 1 | - |
Compare side by side: Hallmark Home Mortgage vs Midwest Loan Services · Hallmark Home Mortgage vs Truhome Solutions · Hallmark Home Mortgage vs NEXA Mortgage · Hallmark Home Mortgage vs Hilltop
What people say about Hallmark Home Mortgage
All experiencesNo experiences with Hallmark Home Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Hallmark Home Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 19, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jul 4, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 14, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 7, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Mar 22, 2023 | Mortgages | Closing on a mortgage | Explained |
| Mar 7, 2023 | Mortgages | Closing on a mortgage | Explained |
| Nov 22, 2022 | Mortgages | Trouble during payment process | Explained |
| Jan 24, 2022 | Mortgages | Closing on a mortgage | Explained |
| Sep 12, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 1, 2021 | Mortgages | Closing on a mortgage | Explained |
| Aug 10, 2020 | Mortgages | Closing on a mortgage | Explained |
| Dec 4, 2018 | Mortgages | Closing on a mortgage | Money back |
Questions about Hallmark Home Mortgage
How many complaints does Hallmark Home Mortgage have?
Hallmark Home Mortgage has 25 complaints on record since October 2012, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Hallmark Home Mortgage respond to complaints?
Yes. Hallmark Home Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Hallmark Home Mortgage?
The most common problems are closing on a mortgage (8), application, originator, mortgage broker (5), loan servicing, payments, escrow account (3).
Is Hallmark Home Mortgage legit?
Hallmark Home Mortgage is a real company with a public complaint record: consumers have complained about it 25 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Hallmark Home Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Hallmark Home Mortgage?
Complain to Hallmark Home Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Hallmark Home Mortgage complaints come from?
Most come from Indiana (15), Florida (4), Ohio (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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