Lender · complaint record
Hanwha QCells USA complaints
Filed under Hanwha QCells USA Corp
Consumers have filed 159 complaints about Hanwha QCells USA since 2023, 108 of them in the last 12 months (+177% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical lender. The most common problem is getting the loan. It is the 26th most complained-about of 272 personal & payday lenders this year.
Weak response record. How it works
- Complaints on record
- 159
- Last 12 months
- 108
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 13
- Rank
- #26 of 272
Since September 2023
+177% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Nov 13, 2026
Most complained-about personal & payday lenders
Hanwha QCells USA complaints by month
The busiest month was September 2026 (14 complaints). Complaints in the last 12 months are up 177% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Hanwha QCells USA answered last 12 months
- Closed with explanation8881.5%
- In progress2018.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend0/15+177% vs last year
What Hanwha QCells USA complaints are about
Top Hanwha QCells USA problems last 12 months
Where Hanwha QCells USA complaints come from
Most complaints: Texas (32), California (31), Florida (23), New York (9), North Carolina (6).
Hanwha QCells USA compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | CreditNinja LendingPayday & personal loans | 61 | 135 | C |
| 2 | Flexible FinancePayday & personal loans | 45 | 131 | D |
| 3 | AlcarPayday & personal loans | 10 | 116 | F |
| 4 | Sunlight FinancialPayday & personal loans | 3 | 116 | F |
| 5 | Crow Creek Sioux TribePayday & personal loans | 0 | 108 | F |
| 6 | Hanwha QCells USAPayday & personal loans | 45 | 108 | D |
| 7 | GVA HoldingsPayday & personal loans | 54 | 102 | C |
| 8 | LDF HoldingsPayday & personal loans | 50 | 91 | C |
Compare side by side: Hanwha QCells USA vs CreditNinja Lending · Hanwha QCells USA vs Flexible Finance · Hanwha QCells USA vs Alcar · Hanwha QCells USA vs Sunlight Financial
What people say about Hanwha QCells USA
All experiencesNo experiences with Hanwha QCells USA yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Hanwha QCells USA complaints
Full logQuestions about Hanwha QCells USA
How many complaints does Hanwha QCells USA have?
Hanwha QCells USA has 159 complaints on record since September 2023, including 108 in the last 12 months and 13 in the last 30 days. That makes it number 456 of every company by complaints this year.
Does Hanwha QCells USA respond to complaints?
Yes. Hanwha QCells USA answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 45/100 (grade D).
What do people complain about most with Hanwha QCells USA?
The most common problems are getting the loan (35), charged fees or interest you didn't expect (23), problem with additional add-on products or services (17).
Is Hanwha QCells USA legit?
Hanwha QCells USA is a real company with a public complaint record: consumers have complained about it 159 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Hanwha QCells USA legit? for the signals, red flags and how to protect yourself.
Are complaints about Hanwha QCells USA going up or down?
Up. There were 108 complaints in the last 12 months against 39 in the 12 before (+177%). See every month.
How do I file a complaint against Hanwha QCells USA?
Complain to Hanwha QCells USA in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Hanwha QCells USA complaints come from?
Most come from Texas (32), California (31), Florida (23). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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