Credit reporting
Higher Education Servicing credit reporting complaints
Consumers have filed 23 complaints about Higher Education Servicing's credit reporting, 8 in the last 12 months. Higher Education Servicing answered 87.5% on time and closed 12% with relief. See the whole Higher Education Servicing record.
Higher Education Servicing against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Higher Education Servicing | 8 | 87.5% | 12% |
Latest Higher Education Servicing credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 15, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 12, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 15, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Mar 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Dec 26, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 13, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 16, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jun 10, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 28, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 21, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 16, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 22, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 31, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Jan 22, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 4, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 11, 2023 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Oct 18, 2023 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Sep 8, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 31, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 7, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jun 26, 2017 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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