Mortgages
HomePlus mortgages complaints
Consumers have filed 6 complaints about HomePlus's mortgages, 1 in the last 12 months. HomePlus answered 100% on time and closed 0% with relief. See the whole HomePlus record.
HomePlus against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | HomePlus | 1 | 100% | 0% |
Latest HomePlus mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 23, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Sep 18, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Sep 23, 2023 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Apr 8, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 15, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jan 4, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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