Auto lender · complaint record
Horizon Digital Finance complaints
Filed under Horizon Digital Finance Holdings, Inc
Consumers have filed 4 complaints about Horizon Digital Finance since 2024, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is getting a loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #103 of 193
Since December 2024
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: May 5, 2026
Most complained-about auto lenders
Horizon Digital Finance complaints by month
The busiest month was December 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Horizon Digital Finance answered all time
- Closed with explanation4100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Horizon Digital Finance complaints are about
Top Horizon Digital Finance problems
Inside "Getting a loan or lease"
- Confusing or misleading advertising or marketing 1
- Loan opened without my consent or knowledge 1
Where Horizon Digital Finance complaints come from
Most complaints: California (1), Nevada (1), New York (1), Maryland (1).
Horizon Digital Finance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Horizon Digital FinanceAuto loans & leases | - | 2 | - |
Compare side by side: Horizon Digital Finance vs The Savings Group · Horizon Digital Finance vs AC AutoPay LLC, Denver, CO Branch · Horizon Digital Finance vs CARS Acquisition · Horizon Digital Finance vs EA Holdings
What people say about Horizon Digital Finance
All experiencesNo experiences with Horizon Digital Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Horizon Digital Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 5, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Mar 29, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| May 29, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 29, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Questions about Horizon Digital Finance
How many complaints does Horizon Digital Finance have?
Horizon Digital Finance has 4 complaints on record since December 2024, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Horizon Digital Finance respond to complaints?
Yes. Horizon Digital Finance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Horizon Digital Finance?
The most common problems are getting a loan or lease (2), improper use of your report (2).
Is Horizon Digital Finance legit?
Horizon Digital Finance is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Horizon Digital Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Horizon Digital Finance?
Complain to Horizon Digital Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Horizon Digital Finance complaints come from?
Most come from California (1), Nevada (1), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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