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Auto loans & leases

HSBC auto loans & leases complaints

Consumers have filed 107 complaints about HSBC's auto loans & leases, 6 in the last 12 months. HSBC answered 100% on time and closed 0% with relief. See the whole HSBC record.

HSBC against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13HSBC6new100%0%107

Every auto lender ranked

Latest HSBC auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Apr 9, 2014Auto loans & leasesManaging the loan or leaseNYExplainedYes
Mar 25, 2014Auto loans & leasesManaging the loan or leaseOHExplainedYes
Mar 16, 2014Auto loans & leasesManaging the loan or leaseTXExplainedYes
Mar 14, 2014Auto loans & leasesManaging the loan or leaseNVExplainedYes
Feb 26, 2014Auto loans & leasesManaging the loan or leaseNJExplainedYes
Feb 26, 2014Auto loans & leasesManaging the loan or leaseCOExplainedYes
Jan 18, 2014Auto loans & leasesManaging the loan or leaseFLExplainedYes
Jul 23, 2013Auto loans & leasesManaging the loan or leaseNYExplainedYes
Jul 19, 2013Auto loans & leasesProblems when you are unable to paySCClosedYes
Jun 15, 2013Auto loans & leasesProblems when you are unable to payFLExplainedYes
May 20, 2013Auto loans & leasesTaking out the loan or leaseNCClosedYes
May 14, 2013Auto loans & leasesManaging the loan or leaseNJExplainedYes
Apr 19, 2013Auto loans & leasesManaging the loan or leaseNYClosedYes
Mar 15, 2013Auto loans & leasesManaging the loan or lease-ClosedYes
Aug 24, 2012Auto loans & leasesManaging the loan or leaseWAClosedYes
Jul 19, 2012Auto loans & leasesManaging the loan or leaseCOClosedYes
Apr 23, 2012Auto loans & leasesTaking out the loan or leaseNYNo reliefYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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