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Auto loans & leases

HSBC auto loans & leases complaints

Consumers have filed 107 complaints about HSBC's auto loans & leases, 6 in the last 12 months. HSBC answered 100% on time and closed 0% with relief. See the whole HSBC record.

HSBC against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13HSBC6new100%0%107

Every auto lender ranked

Latest HSBC auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2017Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offOHExplainedYes
Jul 19, 2017Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNVMoney backYes
Jun 8, 2017Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNJExplainedYes
May 6, 2017Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanNYMoney backYes
Feb 22, 2017Auto loans & leasesManaging the loan or leaseVAExplainedYes
Feb 15, 2017Auto loans & leasesManaging the loan or leaseTNExplainedYes
Feb 8, 2017Auto loans & leasesTaking out the loan or leaseNJExplainedYes
Feb 3, 2017Auto loans & leasesTaking out the loan or leaseNJExplainedYes
Jan 24, 2017Auto loans & leasesManaging the loan or leaseCAExplainedYes
Jan 13, 2017Auto loans & leasesManaging the loan or leaseKSFixedYes
Aug 25, 2016Auto loans & leasesManaging the loan or leaseMOExplainedYes
Aug 3, 2016Auto loans & leasesManaging the loan or leaseMOExplainedYes
Apr 6, 2016Auto loans & leasesManaging the loan or leaseTXExplainedYes
Oct 28, 2015Auto loans & leasesManaging the loan or leaseNJExplainedYes
Oct 1, 2015Auto loans & leasesManaging the loan or leaseCAExplainedYes
Aug 27, 2015Auto loans & leasesShopping for a loan or leaseILExplainedYes
Jul 15, 2015Auto loans & leasesManaging the loan or leaseAZExplainedYes
Jun 29, 2015Auto loans & leasesManaging the loan or leaseNYExplainedYes
Jun 27, 2015Auto loans & leasesProblems when you are unable to payAZExplainedYes
Jun 25, 2015Auto loans & leasesManaging the loan or leaseCAExplainedYes
Apr 25, 2015Auto loans & leasesManaging the loan or leaseTXExplainedYes
Apr 21, 2015Auto loans & leasesProblems when you are unable to payTXExplainedYes
Jan 4, 2015Auto loans & leasesProblems when you are unable to payGAExplainedYes
Dec 4, 2014Auto loans & leasesManaging the loan or leaseMDExplainedYes
Sep 26, 2014Auto loans & leasesManaging the loan or leaseNYExplainedYes
Aug 18, 2014Auto loans & leasesManaging the loan or leaseDEExplainedYes
Aug 7, 2014Auto loans & leasesProblems when you are unable to payNYExplainedYes
Jun 12, 2014Auto loans & leasesManaging the loan or leaseNYExplainedYes
Apr 21, 2014Auto loans & leasesProblems when you are unable to payFLExplainedYes
Apr 11, 2014Auto loans & leasesManaging the loan or leaseCAExplainedYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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