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Auto loans & leases

HSBC auto loans & leases complaints

Consumers have filed 107 complaints about HSBC's auto loans & leases, 6 in the last 12 months. HSBC answered 100% on time and closed 0% with relief. See the whole HSBC record.

HSBC against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13HSBC6new100%0%107

Every auto lender ranked

Latest HSBC auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Sep 4, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offGAExplainedYes
Jul 2, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offSCExplainedYes
May 5, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMIExplainedYes
Mar 4, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNVExplainedYes
Jan 19, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offPAExplainedYes
Nov 19, 2025Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgePAExplainedYes
Jun 25, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNYExplainedYes
Nov 6, 2024Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldINExplainedYes
Jul 24, 2024Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyNCExplainedYes
May 24, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offKSExplainedYes
Feb 29, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offORExplainedYes
Dec 19, 2023Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offORExplainedYes
Nov 2, 2023Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offOHExplainedYes
Oct 27, 2023Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offPAExplainedYes
Sep 25, 2023Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offAZExplainedYes
Sep 6, 2023Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleMOExplainedYes
Sep 5, 2023Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNCExplainedYes
Aug 11, 2023Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTNExplainedYes
Jul 17, 2023Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offFLExplainedYes
Jun 20, 2023Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offCAExplainedYes
Jun 6, 2023Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offCAExplainedYes
Feb 21, 2023Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMIExplainedYes
Feb 16, 2023Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyNCExplainedYes
Feb 2, 2023Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offINExplainedYes
Nov 8, 2022Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offGAExplainedYes
Oct 13, 2022Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldVAExplainedYes
Jun 2, 2022Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMIExplainedYes
May 27, 2022Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMEExplainedYes
Apr 30, 2022Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offHIExplainedYes
Apr 12, 2022Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offOHExplainedYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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