Bank · complaint record
Italbank International complaints
Filed under ITALBANK INTERNATIONAL, INC.
Consumers have filed 8 complaints about Italbank International since 2019, none in the last 12 months. It answered 50% on time and closed 43% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 43%
- Last 30 days
- 0
- Rank
- -
Since June 2019
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: May 30, 2025
Italbank International complaints by month
The busiest month was June 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Italbank International answered all time
- Closed with monetary relief112.5%
- Closed with non-monetary relief225%
- Closed with explanation450%
- Untimely response112.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Italbank International complaints are about
Top Italbank International problems
Inside "Managing an account"
- Problem using a debit or ATM card 2
Italbank International compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Italbank InternationalBank accounts | - | 0 | - |
Compare side by side: Italbank International vs Bancfirst · Italbank International vs Banner · Italbank International vs Customers Bancorp · Italbank International vs RBC Bank
What people say about Italbank International
All experiencesNo experiences with Italbank International yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Italbank International complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 30, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | No timely reply |
| Aug 30, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
| Apr 25, 2024 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Fixed |
| Feb 26, 2024 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Fixed |
| Jun 16, 2021 | Money transfers & apps | Other transaction problem | Explained |
| May 31, 2021 | Money transfers & apps | Other transaction problem | Explained |
| Aug 21, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 15, 2019 | Money transfers & apps | Wrong amount charged or received | Explained |
Questions about Italbank International
How many complaints does Italbank International have?
Italbank International has 8 complaints on record since June 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Italbank International respond to complaints?
Yes. Italbank International answered 50% of its complaints on time (within 15 days) and closed 43% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Italbank International?
The most common problems are managing an account (2), problem caused by your funds being low (2), other transaction problem (2).
Is Italbank International legit?
Italbank International is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Italbank International legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Italbank International?
Complain to Italbank International in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Italbank International complaints come from?
Most come from Arizona (1), Puerto Rico (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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