Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Crypto

JPMorgan Chase crypto complaints

Consumers have filed 491 complaints about JPMorgan Chase's crypto, 76 in the last 12 months (-17%). JPMorgan Chase answered 100% on time and closed 5% with relief. See the whole JPMorgan Chase record.

JPMorgan Chase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest JPMorgan Chase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Jun 10, 2026CryptoOther transaction problemTXExplainedYes
Jun 9, 2026CryptoWrong amount charged or receivedNYExplainedYes
Jun 4, 2026CryptoFraud or scamPAExplainedYes
Jun 1, 2026CryptoOther transaction problemSCExplainedYes
May 30, 2026CryptoOther transaction problemORExplainedYes
May 27, 2026CryptoMoney was not available when promisedCAExplainedYes
May 18, 2026CryptoFraud or scamAZExplainedYes
May 10, 2026CryptoOther transaction problemOHExplainedYes
May 2, 2026CryptoFraud or scamTXExplainedYes
Apr 29, 2026CryptoFraud or scamTXMoney backYes
Apr 28, 2026CryptoFraud or scamCAMoney backYes
Apr 15, 2026CryptoFraud or scamTXExplainedYes
Apr 14, 2026CryptoOther transaction problemCAExplainedYes
Apr 4, 2026CryptoFraud or scamCAExplainedYes
Mar 28, 2026CryptoFraud or scamKYExplainedYes
Mar 27, 2026CryptoOther transaction problemILExplainedYes
Mar 24, 2026CryptoOther transaction problemCAExplainedYes
Mar 21, 2026CryptoFraud or scamCAExplainedYes
Mar 19, 2026CryptoOther transaction problemKYExplainedYes
Mar 17, 2026CryptoFraud or scamCAExplainedYes
Mar 16, 2026CryptoFraud or scamFLExplainedYes
Mar 8, 2026CryptoFraud or scamILExplainedYes
Mar 5, 2026CryptoFraud or scamKSExplainedYes
Mar 4, 2026CryptoOther service problemCAExplainedYes
Feb 23, 2026CryptoOther transaction problem-ExplainedYes
Feb 17, 2026CryptoFraud or scamVAExplainedYes
Feb 9, 2026CryptoFraud or scamMIExplainedYes
Feb 8, 2026CryptoOther transaction problemDCExplainedYes
Feb 6, 2026CryptoOther transaction problemGAExplainedYes
Jan 29, 2026CryptoFraud or scamARExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about JPMorgan Chase

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience