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Crypto

JPMorgan Chase crypto complaints

Consumers have filed 491 complaints about JPMorgan Chase's crypto, 76 in the last 12 months (-17%). JPMorgan Chase answered 100% on time and closed 5% with relief. See the whole JPMorgan Chase record.

JPMorgan Chase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest JPMorgan Chase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Jan 26, 2026CryptoOther transaction problemTXExplainedYes
Jan 16, 2026CryptoOther transaction problemNYExplainedYes
Jan 15, 2026CryptoFraud or scamNVExplainedYes
Jan 11, 2026CryptoConfusing or missing disclosuresFLExplainedYes
Jan 8, 2026CryptoFraud or scamCAExplainedYes
Jan 7, 2026CryptoFraud or scamNYExplainedYes
Jan 4, 2026CryptoFraud or scamCAExplainedYes
Dec 31, 2025CryptoFraud or scamOHExplainedYes
Dec 28, 2025CryptoFraud or scamKSExplainedYes
Dec 24, 2025CryptoFraud or scamCAExplainedYes
Dec 16, 2025CryptoOther transaction problemAZExplainedYes
Dec 11, 2025CryptoFraud or scamILExplainedYes
Dec 6, 2025CryptoFraud or scamNYExplainedYes
Dec 4, 2025CryptoFraud or scamTXExplainedYes
Dec 4, 2025CryptoFraud or scamAZExplainedYes
Nov 19, 2025CryptoOther service problemARExplainedYes
Nov 11, 2025CryptoOther transaction problemTXExplainedYes
Nov 6, 2025CryptoOther transaction problemCAExplainedYes
Oct 30, 2025CryptoFraud or scamNYExplainedYes
Oct 30, 2025CryptoOther transaction problemFLExplainedYes
Oct 23, 2025CryptoFraud or scamNYExplainedYes
Oct 21, 2025CryptoFraud or scamINExplainedYes
Oct 8, 2025CryptoMoney was not available when promisedNCExplainedYes
Oct 3, 2025CryptoWrong amount charged or receivedNYExplainedYes
Oct 2, 2025CryptoOther transaction problemNYExplainedYes
Sep 15, 2025CryptoMoney was not available when promisedWAExplainedYes
Sep 15, 2025CryptoFraud or scamSDExplainedYes
Sep 14, 2025CryptoFraud or scamTXExplainedYes
Sep 11, 2025CryptoMoney was not available when promised-ExplainedYes
Aug 20, 2025CryptoOther transaction problemTXExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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