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Crypto

Kraken crypto complaints

Consumers have filed 597 complaints about Kraken's crypto, 271 in the last 12 months (+92%). Kraken answered 99.6% on time and closed 0% with relief. See the whole Kraken record.

Kraken against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Kraken crypto complaints

ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026CryptoMoney was not available when promisedAZExplainedYes
Oct 13, 2026CryptoFraud or scamCOExplainedYes
Oct 11, 2026CryptoConfusing or missing disclosuresWIExplainedYes
Oct 10, 2026CryptoOther transaction problemTNExplainedYes
Oct 9, 2026CryptoOther transaction problemNMExplainedYes
Oct 9, 2026CryptoOther transaction problemNJExplainedYes
Oct 6, 2026CryptoOther transaction problemORExplainedYes
Oct 6, 2026CryptoFraud or scamOHExplainedYes
Oct 4, 2026CryptoOther service problemNJExplainedYes
Oct 2, 2026CryptoConfusing or missing disclosuresALExplainedYes
Oct 2, 2026CryptoMoney was not available when promisedILExplainedYes
Oct 1, 2026CryptoMoney was not available when promisedMOExplainedYes
Oct 1, 2026CryptoMoney was not available when promisedARExplainedYes
Oct 1, 2026CryptoMoney was not available when promisedMOExplainedYes
Oct 1, 2026CryptoMoney was not available when promisedWAExplainedYes
Sep 30, 2026CryptoOther service problemCAExplainedYes
Sep 30, 2026CryptoMoney was not available when promised-ExplainedYes
Sep 29, 2026CryptoMoney was not available when promised-ExplainedYes
Sep 29, 2026CryptoOther transaction problem-ExplainedYes
Sep 29, 2026CryptoOther transaction problemNJExplainedYes
Sep 29, 2026CryptoOther transaction problem-ExplainedYes
Sep 28, 2026CryptoOther transaction problemFLExplainedYes
Sep 28, 2026CryptoOther service problem-ExplainedYes
Sep 28, 2026CryptoFraud or scamCAExplainedYes
Sep 27, 2026CryptoMoney was not available when promisedNCExplainedYes
Sep 25, 2026CryptoFraud or scamFLExplainedYes
Sep 24, 2026CryptoMoney was not available when promisedTXExplainedYes
Sep 24, 2026CryptoMoney was not available when promised-ExplainedYes
Sep 24, 2026CryptoOther transaction problemLAExplainedYes
Sep 23, 2026CryptoMoney was not available when promised-ExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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