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Crypto

Kraken crypto complaints

Consumers have filed 597 complaints about Kraken's crypto, 271 in the last 12 months (+92%). Kraken answered 99.6% on time and closed 0% with relief. See the whole Kraken record.

Kraken against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Kraken crypto complaints

ReceivedAboutIssueStateAnswerOn time
Aug 8, 2025CryptoFraud or scam-ExplainedYes
Aug 7, 2025CryptoMoney was not available when promisedMOExplainedYes
Aug 6, 2025CryptoOther transaction problemALExplainedYes
Aug 4, 2025CryptoMoney was not available when promisedCAExplainedYes
Aug 3, 2025CryptoMoney was not available when promisedMOExplainedYes
Aug 2, 2025CryptoMoney was not available when promisedCAExplainedYes
Jul 28, 2025CryptoMoney was not available when promisedVAExplainedYes
Jul 26, 2025CryptoFraud or scamLAExplainedYes
Jul 25, 2025CryptoOther transaction problemFLExplainedYes
Jul 22, 2025CryptoOther service problemFLExplainedYes
Jul 21, 2025CryptoConfusing or missing disclosuresMSExplainedYes
Jul 17, 2025CryptoOther transaction problemALExplainedYes
Jul 14, 2025CryptoOther transaction problem-ExplainedYes
Jul 14, 2025CryptoFraud or scamFLExplainedYes
Jul 13, 2025CryptoOther transaction problemNJExplainedYes
Jul 13, 2025CryptoMoney was not available when promisedFLExplainedYes
Jul 13, 2025CryptoOther transaction problemCOExplainedYes
Jul 10, 2025CryptoOther transaction problemINExplainedYes
Jul 10, 2025CryptoFraud or scamMOExplainedYes
Jul 9, 2025CryptoOther transaction problemHIExplainedYes
Jul 8, 2025CryptoFraud or scamTXExplainedYes
Jul 4, 2025CryptoMoney was not available when promised-ExplainedYes
Jul 1, 2025CryptoMoney was not available when promisedFLExplainedYes
Jun 26, 2025CryptoOther service problemTNExplainedYes
Jun 13, 2025CryptoOther service problemCAExplainedYes
Jun 12, 2025CryptoOther transaction problemOKExplainedYes
May 31, 2025CryptoMoney was not available when promisedIAExplainedYes
May 30, 2025CryptoMoney was not available when promisedMDExplainedYes
May 28, 2025CryptoOther transaction problemORExplainedYes
May 22, 2025CryptoOther transaction problemINExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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