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Crypto

Kraken crypto complaints

Consumers have filed 597 complaints about Kraken's crypto, 271 in the last 12 months (+92%). Kraken answered 99.6% on time and closed 0% with relief. See the whole Kraken record.

Kraken against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Kraken crypto complaints

ReceivedAboutIssueStateAnswerOn time
Sep 19, 2025CryptoOther transaction problemNYExplainedYes
Sep 18, 2025CryptoMoney was not available when promisedTXExplainedYes
Sep 17, 2025CryptoOther transaction problem-ExplainedYes
Sep 16, 2025CryptoUnexpected or other feesILExplainedYes
Sep 16, 2025CryptoFraud or scamDEExplainedYes
Sep 13, 2025CryptoOther transaction problemMIExplainedYes
Sep 12, 2025CryptoWrong amount charged or received-ExplainedYes
Sep 8, 2025CryptoMoney was not available when promised-ExplainedYes
Sep 4, 2025CryptoMoney was not available when promisedVAExplainedYes
Sep 3, 2025CryptoConfusing or missing disclosuresTXExplainedYes
Aug 30, 2025CryptoFraud or scamAZExplainedYes
Aug 29, 2025CryptoOther transaction problemFLExplainedYes
Aug 28, 2025CryptoOther transaction problemFLExplainedYes
Aug 28, 2025CryptoConfusing or missing disclosuresAZExplainedYes
Aug 26, 2025CryptoConfusing or missing disclosures-ExplainedYes
Aug 25, 2025CryptoOther transaction problemFLExplainedYes
Aug 25, 2025CryptoOther transaction problemWVExplainedYes
Aug 24, 2025CryptoFraud or scamCAExplainedYes
Aug 22, 2025CryptoFraud or scamTXExplainedYes
Aug 22, 2025CryptoOther service problemTXExplainedYes
Aug 20, 2025CryptoOther transaction problemALExplainedYes
Aug 19, 2025CryptoFraud or scamINExplainedYes
Aug 19, 2025CryptoOther service problemNCExplainedYes
Aug 15, 2025CryptoFraud or scamCAExplainedYes
Aug 15, 2025CryptoMoney was not available when promisedSCExplainedYes
Aug 13, 2025CryptoMoney was not available when promisedWAExplainedYes
Aug 12, 2025CryptoUnexpected or other feesNYExplainedYes
Aug 12, 2025CryptoMoney was not available when promisedCTExplainedYes
Aug 11, 2025CryptoMoney was not available when promisedCAExplainedYes
Aug 11, 2025CryptoMoney was not available when promisedAZExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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