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Crypto

Kraken crypto complaints

Consumers have filed 597 complaints about Kraken's crypto, 271 in the last 12 months (+92%). Kraken answered 99.6% on time and closed 0% with relief. See the whole Kraken record.

Kraken against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Kraken crypto complaints

ReceivedAboutIssueStateAnswerOn time
Sep 22, 2026CryptoOther service problemCAExplainedYes
Sep 22, 2026CryptoOther service problemNJExplainedYes
Sep 22, 2026CryptoMoney was not available when promised-ExplainedYes
Sep 21, 2026CryptoOther service problemFLExplainedYes
Sep 21, 2026CryptoOther transaction problemILExplainedYes
Sep 21, 2026CryptoFraud or scamFLExplainedYes
Sep 20, 2026CryptoOther transaction problemNJExplainedYes
Sep 19, 2026CryptoMoney was not available when promisedCAExplainedYes
Sep 19, 2026CryptoMoney was not available when promisedGAExplainedYes
Sep 18, 2026CryptoOther transaction problemILExplainedYes
Sep 18, 2026CryptoOther transaction problemFLExplainedYes
Sep 17, 2026CryptoFraud or scamNVExplainedYes
Sep 16, 2026CryptoOther transaction problemWAExplainedYes
Sep 15, 2026CryptoMoney was not available when promisedILExplainedYes
Sep 14, 2026CryptoOther service problemCAExplainedYes
Sep 14, 2026CryptoOther transaction problemCAExplainedYes
Sep 13, 2026CryptoMoney was not available when promisedWAExplainedYes
Sep 12, 2026CryptoFraud or scamCOExplainedYes
Sep 12, 2026CryptoMoney was not available when promisedFLExplainedYes
Sep 12, 2026CryptoOther service problemTXExplainedYes
Sep 11, 2026CryptoOther service problemCAExplainedYes
Sep 11, 2026CryptoMoney was not available when promisedOHExplainedYes
Sep 11, 2026CryptoMoney was not available when promisedGAExplainedYes
Sep 11, 2026CryptoMoney was not available when promisedAZExplainedYes
Sep 11, 2026CryptoMoney was not available when promisedKYExplainedYes
Sep 10, 2026CryptoOther transaction problemWAExplainedYes
Sep 10, 2026CryptoMoney was not available when promisedINExplainedYes
Sep 8, 2026CryptoMoney was not available when promisedNVExplainedYes
Sep 4, 2026CryptoMoney was not available when promisedKSExplainedYes
Sep 3, 2026CryptoOther transaction problemTXExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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