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Crypto

Kraken crypto complaints

Consumers have filed 597 complaints about Kraken's crypto, 271 in the last 12 months (+92%). Kraken answered 99.6% on time and closed 0% with relief. See the whole Kraken record.

Kraken against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Kraken crypto complaints

ReceivedAboutIssueStateAnswerOn time
Sep 3, 2026CryptoMoney was not available when promisedAZExplainedYes
Sep 3, 2026CryptoMoney was not available when promisedMAExplainedYes
Sep 2, 2026CryptoFraud or scamFLExplainedYes
Aug 31, 2026CryptoOther transaction problemPAExplainedYes
Aug 29, 2026CryptoFraud or scamARExplainedYes
Aug 29, 2026CryptoMoney was not available when promisedCAExplainedYes
Aug 28, 2026CryptoFraud or scamVAExplainedYes
Aug 28, 2026CryptoFraud or scamFLExplainedYes
Aug 25, 2026CryptoOther transaction problemOHExplainedYes
Aug 24, 2026CryptoFraud or scamFLExplainedYes
Aug 24, 2026CryptoOther transaction problemGAExplainedYes
Aug 24, 2026CryptoOther transaction problem-ExplainedYes
Aug 23, 2026CryptoOther transaction problemAZExplainedYes
Aug 19, 2026CryptoOther transaction problem-ExplainedYes
Aug 19, 2026CryptoOther transaction problemCAExplainedYes
Aug 14, 2026CryptoFraud or scamFLExplainedYes
Aug 14, 2026CryptoMoney was not available when promisedCOExplainedYes
Aug 13, 2026CryptoFraud or scamMDExplainedYes
Aug 13, 2026CryptoOther transaction problemCAExplainedYes
Aug 12, 2026CryptoMoney was not available when promisedARExplainedYes
Aug 12, 2026CryptoOther transaction problemSCExplainedYes
Aug 12, 2026CryptoOther transaction problemMNExplainedYes
Aug 11, 2026CryptoMoney was not available when promisedCAExplainedYes
Aug 11, 2026CryptoMoney was not available when promisedIAExplainedYes
Aug 10, 2026CryptoWrong amount charged or receivedNCExplainedYes
Aug 10, 2026CryptoOther transaction problemTXExplainedYes
Aug 8, 2026CryptoMoney was not available when promisedAZExplainedYes
Aug 8, 2026CryptoMoney was not available when promisedARExplainedYes
Aug 1, 2026CryptoOther service problemKYExplainedYes
Jul 31, 2026CryptoMoney was not available when promisedNMExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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