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Lender · complaint record

Ladder Loans complaints

Consumers have filed 5 complaints about Ladder Loans since 2023, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is getting the loan.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
5

Since April 2023

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 94.7%

Closed with relief
0%

Typical lender: 6%

Last 30 days
0

Newest: Jun 28, 2026

Rank
#207 of 272

Most complained-about personal & payday lenders

Ladder Loans complaints by month

The busiest month was April 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Ladder Loans answered all time

  • Closed with explanation5100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Ladder Loans complaints are about

  • Payday & personal loans480%
  • Credit reporting120%

Top Ladder Loans problems

Where Ladder Loans complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (2), Kansas (1), Illinois (1), Colorado (1).

Ladder Loans compared with other personal & payday lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1SoLo FundsPayday & personal loans2729-33%62.1%3%F
2AAA Auto Title LoansPayday & personal loans7729-6%96.6%10%B
3PowerpayPayday & personal loans5526new100%0%C
4AmeriCashPayday & personal loans10260%30.8%0%F
5DLC, LLCPayday & personal loans6326+53%100%4%C
6Boost Your ScorePayday & personal loans4525+108%100%0%D
7Special FinancingPayday & personal loans6025-24%100%0%C
8Ladder LoansPayday & personal loans-1new100%0%-

Compare side by side: Ladder Loans vs SoLo Funds · Ladder Loans vs AAA Auto Title Loans · Ladder Loans vs Powerpay · Ladder Loans vs AmeriCash

What people say about Ladder Loans

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Latest Ladder Loans complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jun 28, 2026Payday & personal loansGetting the loanKSExplainedYes
Oct 16, 2025Payday & personal loansGetting a line of creditFLExplainedYes
Oct 17, 2024Payday & personal loansGetting a line of creditCOExplainedYes
May 23, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Apr 11, 2023Payday & personal loansGetting the loanILExplainedYes

Questions about Ladder Loans

How many complaints does Ladder Loans have?

Ladder Loans has 5 complaints on record since April 2023, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Ladder Loans respond to complaints?

Yes. Ladder Loans answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Ladder Loans?

The most common problems are getting the loan (2), getting a line of credit (2), improper use of your report (1).

Is Ladder Loans legit?

Ladder Loans is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ladder Loans legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Ladder Loans?

Complain to Ladder Loans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Ladder Loans complaints come from?

Most come from Florida (2), Kansas (1), Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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