Bank · complaint record
Lakeland Bancorp complaints
Filed under LAKELAND BANCORP, INC.
Consumers have filed 3 complaints about Lakeland Bancorp since 2023, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2023
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Apr 5, 2024
Lakeland Bancorp complaints by month
The busiest month was August 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Lakeland Bancorp answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Lakeland Bancorp complaints are about
Top Lakeland Bancorp problems
Inside "Managing an account"
- Problem using a debit or ATM card 1
- Fee problem 1
Lakeland Bancorp compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Lakeland BancorpBank accounts | - | 0 | - |
Compare side by side: Lakeland Bancorp vs Bancfirst · Lakeland Bancorp vs Banner · Lakeland Bancorp vs Customers Bancorp · Lakeland Bancorp vs RBC Bank
What people say about Lakeland Bancorp
All experiencesNo experiences with Lakeland Bancorp yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Lakeland Bancorp complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 5, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Mar 30, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 18, 2023 | Bank accounts | Managing an accountFee problem | Explained |
Questions about Lakeland Bancorp
How many complaints does Lakeland Bancorp have?
Lakeland Bancorp has 3 complaints on record since August 2023, including 0 in the last 12 months and 0 in the last 30 days.
Does Lakeland Bancorp respond to complaints?
Yes. Lakeland Bancorp answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Lakeland Bancorp?
The most common problems are managing an account (2), applying for a mortgage or refinancing an existing mortgage (1).
Is Lakeland Bancorp legit?
Lakeland Bancorp is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Lakeland Bancorp legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Lakeland Bancorp?
Complain to Lakeland Bancorp in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Lakeland Bancorp complaints come from?
Most come from New Jersey (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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