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Debt collector · complaint record

Leap Credit complaints

Consumers have filed 28 complaints about Leap Credit since 2018, 1 of them in the last 12 months. It answered 0% on time and closed 19% with relief for the customer. The most common problem is communication tactics.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
28

Since September 2018

Last 12 months
1

new vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
19%

Typical debt collector: 24%

Last 30 days
0

Newest: Jul 13, 2026

Rank
#1,510 of 1,963

Most complained-about debt collectors

Leap Credit complaints by month

The busiest month was April 2021 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Leap Credit answered all time

  • Closed with monetary relief13.6%
  • Closed with non-monetary relief414.3%
  • Closed with explanation2278.6%
  • Untimely response13.6%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Leap Credit complaints are about

  • Debt collection621%
  • Payday & personal loans1968%
  • Bank accounts14%
  • Debt relief & credit repair14%
  • Money transfers & apps14%

Top Leap Credit problems

Where Leap Credit complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Missouri (8), South Carolina (6), Wisconsin (5), Texas (3), Mississippi (3).

Leap Credit compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Leap CreditDebt collection-1new0%19%-

Compare side by side: Leap Credit vs Green Square · Leap Credit vs EMoneyUSA · Leap Credit vs Mullooly Jeffrey Rooney & Flynn · Leap Credit vs Credit World Services

What people say about Leap Credit

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Latest Leap Credit complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jul 13, 2026Debt collectionCommunication tacticsFrequent or repeated callsMONo timely replyNo
Sep 19, 2024Payday & personal loansProblem with the payoff process at the end of the loanMOExplainedYes
Mar 31, 2024Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingMOFixedYes
Mar 14, 2024Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMSExplainedNo
Feb 19, 2024Debt relief & credit repairProblem with customer serviceMOFixedNo
Apr 8, 2022Payday & personal loansStruggling to pay your loanMOExplainedYes
Aug 18, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Apr 27, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftMOExplainedYes
Apr 17, 2021Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedSCExplainedNo
Apr 12, 2021Payday & personal loansGetting the loanWIExplainedYes
Apr 12, 2021Payday & personal loansReceived a loan you didn't apply forMSExplainedYes
Mar 27, 2021Payday & personal loansCharged fees or interest you didn't expectWIFixedYes

Questions about Leap Credit

How many complaints does Leap Credit have?

Leap Credit has 28 complaints on record since September 2018, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Leap Credit respond to complaints?

Yes. Leap Credit answered 0% of its complaints on time (within 15 days) and closed 19% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Leap Credit?
Is Leap Credit legit?

Leap Credit is a real company with a public complaint record: consumers have complained about it 28 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Leap Credit legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Leap Credit?

Complain to Leap Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Leap Credit complaints come from?

Most come from Missouri (8), South Carolina (6), Wisconsin (5). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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