Mortgage company · complaint record
Liberty 1 Lending complaints
Filed under Liberty 1 Lending Inc.
Consumers have filed 5 complaints about Liberty 1 Lending since 2026, 5 of them in the last 12 months. It answered 80% on time and closed 20% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 5
- Answered on time
- 80%
- Closed with relief
- 20%
- Last 30 days
- 1
- Rank
- #193 of 595
Since March 2026
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 27, 2026
Most complained-about mortgage lenders & servicers
Liberty 1 Lending complaints by month
The busiest month was September 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Liberty 1 Lending answered all time
- Closed with monetary relief120%
- Closed with explanation480%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Liberty 1 Lending complaints are about
Top Liberty 1 Lending problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Trying to communicate with the company to fix an issue with the application process 1
- Confusing or misleading advertising or marketing 1
- Changes in loan terms during the application process 1
Liberty 1 Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Liberty 1 LendingMortgages | - | 5 | - |
Compare side by side: Liberty 1 Lending vs Midwest Loan Services · Liberty 1 Lending vs Truhome Solutions · Liberty 1 Lending vs NEXA Mortgage · Liberty 1 Lending vs Hilltop
What people say about Liberty 1 Lending
All experiencesNo experiences with Liberty 1 Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Liberty 1 Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 27, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Sep 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Sep 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Mar 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Money back |
Questions about Liberty 1 Lending
How many complaints does Liberty 1 Lending have?
Liberty 1 Lending has 5 complaints on record since March 2026, including 5 in the last 12 months and 1 in the last 30 days. That makes it number 1,875 of every company by complaints this year.
Does Liberty 1 Lending respond to complaints?
Yes. Liberty 1 Lending answered 80% of its complaints on time (within 15 days) and closed 20% with relief - money back or a fix; 20% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Liberty 1 Lending?
The most common problems are applying for a mortgage or refinancing an existing mortgage (3), problem with a purchase shown on your statement (1), attempts to collect debt not owed (1).
Is Liberty 1 Lending legit?
Liberty 1 Lending is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Liberty 1 Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Liberty 1 Lending?
Complain to Liberty 1 Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Liberty 1 Lending complaints come from?
Most come from Florida (3), Illinois (1), Indiana (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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