Mortgage company · complaint record
MAS Associates complaints
Filed under MAS Associates, LLC
Consumers have filed 6 complaints about MAS Associates since 2013, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 7, 2024
MAS Associates complaints by month
The busiest month was April 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How MAS Associates answered all time
- Closed with explanation6100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What MAS Associates complaints are about
Top MAS Associates problems
MAS Associates compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | MAS AssociatesMortgages | - | 0 | - |
Compare side by side: MAS Associates vs Midwest Loan Services · MAS Associates vs Truhome Solutions · MAS Associates vs NEXA Mortgage · MAS Associates vs Hilltop
What people say about MAS Associates
All experiencesNo experiences with MAS Associates yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest MAS Associates complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 7, 2024 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Oct 11, 2022 | Mortgages | Closing on a mortgage | Explained |
| Oct 30, 2015 | Mortgages | Other | Explained |
| Apr 1, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| Jan 29, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Apr 2, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about MAS Associates
How many complaints does MAS Associates have?
MAS Associates has 6 complaints on record since April 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does MAS Associates respond to complaints?
Yes. MAS Associates answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with MAS Associates?
The most common problems are application, originator, mortgage broker (2), took or threatened to take negative or legal action (1), closing on a mortgage (1).
Is MAS Associates legit?
MAS Associates is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is MAS Associates legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against MAS Associates?
Complain to MAS Associates in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most MAS Associates complaints come from?
Most come from Maryland (4), New York (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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