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Complaint log

Massachusetts Educational Financing Authority complaint log

The newest complaints about Massachusetts Educational Financing Authority, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 28, 2021Student loansDealing with your lender or servicerProblem with customer serviceINExplainedYes
Sep 26, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportMAExplainedYes
Sep 12, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Aug 12, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledMAExplainedYes
Aug 12, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemProblem with personal statement of disputeNCExplainedYes
Aug 12, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportMAExplainedYes
Jun 8, 2021Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMAExplainedYes
Jun 1, 2021Student loansGetting a loanDenied loanDEExplainedYes
May 11, 2021Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
May 3, 2021Student loansProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysPAExplainedYes
Apr 21, 2021Student loansStruggling to repay your loanProblem lowering your monthly paymentsMAExplainedYes
Apr 14, 2021Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMEExplainedYes
Apr 11, 2021Student loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportMAExplainedYes
Mar 1, 2021Student loansDealing with your lender or servicerReceived bad information about your loanCTExplainedYes
Feb 16, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledMAExplainedYes
Jan 30, 2021Student loansDealing with your lender or servicerReceived bad information about your loanORExplainedYes
Jan 19, 2021Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMAExplainedYes
Jan 18, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledORExplainedYes
Dec 31, 2020Credit reportingIncorrect information on your reportPersonal information incorrectMAExplainedYes
Dec 29, 2020Student loansUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMAExplainedYes
Dec 2, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportMAExplainedYes
Nov 25, 2020Student loansDealing with your lender or servicerProblem with customer serviceMAExplainedYes
Oct 15, 2020Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedYes
Aug 25, 2020Student loansDealing with your lender or servicerKeep getting calls about your loanDCExplainedYes
Aug 5, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportMAExplainedYes
Jul 24, 2020Student loansIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Jul 21, 2020Student loansStruggling to repay your loanProblem lowering your monthly paymentsNJExplainedYes
Jul 18, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledMAExplainedYes
Jul 4, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportMAExplainedYes
Jul 3, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportMAExplainedYes
Jun 26, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
May 23, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseMAExplainedYes
May 5, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportMAExplainedYes
Apr 17, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Apr 3, 2020Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Mar 30, 2020Student loansStruggling to repay your loanCan't temporarily delay making paymentsMAExplainedYes
Feb 19, 2020Student loansDealing with your lender or servicerProblem with customer serviceMEExplainedYes
Feb 12, 2020Student loansDealing with your lender or servicerKeep getting calls about your loanMAExplainedYes
Nov 26, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledMDExplainedYes
Nov 5, 2019Credit reportingProblem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or resultsMAExplainedYes
Nov 2, 2019Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsTXExplainedYes
Oct 15, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handled-ExplainedYes
Sep 5, 2019Credit reportingIncorrect information on your reportAccount status incorrectWIExplainedYes
Jun 25, 2019Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Jun 14, 2019Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Jun 13, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMAExplainedYes
Jun 5, 2019Student loansGetting a loanProblem with the interest rateMAExplainedYes
May 15, 2019Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsMAExplainedYes
Mar 14, 2019Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Feb 26, 2019Student loansStruggling to repay your loanCan't temporarily delay making paymentsPAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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