Complaint log
Massachusetts Educational Financing Authority complaint log
The newest complaints about Massachusetts Educational Financing Authority, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 28, 2021 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Sep 26, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 12, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 12, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 12, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Aug 12, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 8, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jun 1, 2021 | Student loans | Getting a loanDenied loan | Explained |
| May 11, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 3, 2021 | Student loans | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Apr 21, 2021 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Apr 14, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 11, 2021 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 1, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 16, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jan 30, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 19, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jan 18, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Dec 31, 2020 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Dec 29, 2020 | Student loans | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Dec 2, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 25, 2020 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 15, 2020 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Aug 25, 2020 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Aug 5, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 24, 2020 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 21, 2020 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jul 18, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 4, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 3, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 26, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 23, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 5, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 17, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 3, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 30, 2020 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Feb 19, 2020 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Feb 12, 2020 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Nov 26, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 5, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Nov 2, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Oct 15, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 5, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 25, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 14, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 13, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jun 5, 2019 | Student loans | Getting a loanProblem with the interest rate | Explained |
| May 15, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Mar 14, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 26, 2019 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works