Mortgages
Member First Mortgage mortgages complaints
Consumers have filed 34 complaints about Member First Mortgage's mortgages, 9 in the last 12 months. Member First Mortgage answered 77.8% on time and closed 22% with relief. See the whole Member First Mortgage record.
Member First Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Member First Mortgage | 9 | 77.8% | 22% |
Latest Member First Mortgage mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 3, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 29, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Fixed |
| Jul 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 3, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| May 13, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Feb 11, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Fixed |
| Jan 17, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jan 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Dec 5, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Mar 12, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Fixed |
| Feb 3, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 23, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Jan 21, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Dec 4, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 22, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Apr 9, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 4, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Dec 24, 2023 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Apr 24, 2023 | Mortgages | Trouble during payment process | Explained |
| Mar 3, 2023 | Mortgages | Closing on a mortgage | Explained |
| Oct 20, 2022 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 28, 2022 | Mortgages | Trouble during payment process | Explained |
| Feb 4, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Fixed |
| Nov 16, 2021 | Mortgages | Trouble during payment process | Explained |
| Feb 6, 2021 | Mortgages | Closing on a mortgage | Money back |
| Jan 13, 2021 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 6, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Aug 21, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Sep 27, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Jan 16, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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