Michigan Mutual against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Michigan Mutual | 3 | new | 100% | 0% | 42 |
Every mortgage company ranked
Latest Michigan Mutual mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | MI | Explained | Yes |
| Feb 25, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MI | Explained | Yes |
| Feb 10, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MI | Explained | Yes |
| Jul 14, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MI | Explained | Yes |
| Jan 23, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | TX | Explained | Yes |
| Nov 21, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | VA | Explained | Yes |
| Sep 16, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | NC | Explained | Yes |
| Sep 16, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | DC | Explained | Yes |
| Nov 8, 2023 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | MI | Explained | Yes |
| Mar 15, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Feb 20, 2023 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Jan 31, 2023 | Mortgages | Struggling to pay mortgage | MI | Explained | No |
| Dec 27, 2022 | Mortgages | Struggling to pay mortgage | PA | Explained | Yes |
| Dec 14, 2022 | Mortgages | Struggling to pay mortgage | PA | Explained | Yes |
| Dec 12, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MI | Explained | No |
| Nov 6, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Nov 2, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jul 30, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jun 21, 2022 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| May 31, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Aug 6, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| May 18, 2021 | Mortgages | Closing on a mortgage | ME | Explained | Yes |
| Apr 16, 2021 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Apr 15, 2021 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Apr 14, 2021 | Mortgages | Closing on a mortgage | MO | Explained | Yes |
| Feb 21, 2021 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| Feb 7, 2021 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| Apr 13, 2020 | Mortgages | Struggling to pay mortgage | IN | Explained | Yes |
| Nov 7, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AZ | Explained | Yes |
| Jun 14, 2019 | Mortgages | Trouble during payment process | FL | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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