Mortgage company · complaint record
Michigan Mutual complaints
Filed under Michigan Mutual, Inc.
Consumers have filed 44 complaints about Michigan Mutual since 2013, 4 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 44
- Last 12 months
- 4
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #216 of 595
Since October 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 5, 2026
Most complained-about mortgage lenders & servicers
Michigan Mutual complaints by month
The busiest month was April 2021 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Michigan Mutual answered all time
- Closed with monetary relief24.5%
- Closed with explanation4295.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Michigan Mutual complaints are about
Top Michigan Mutual problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 2
- Trying to communicate with the company to fix an issue while managing or servicing your loan 2
Where Michigan Mutual complaints come from
Most complaints: Michigan (11), Florida (8), California (5), Maryland (4), Pennsylvania (2).
Michigan Mutual compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Michigan MutualMortgages | - | 4 | - |
Compare side by side: Michigan Mutual vs Midwest Loan Services · Michigan Mutual vs Truhome Solutions · Michigan Mutual vs NEXA Mortgage · Michigan Mutual vs Hilltop
What people say about Michigan Mutual
All experiencesNo experiences with Michigan Mutual yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Michigan Mutual complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 5, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Feb 25, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 10, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 14, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 23, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Nov 21, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 16, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Sep 16, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Nov 8, 2023 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Mar 15, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 20, 2023 | Mortgages | Struggling to pay mortgage | Explained |
Questions about Michigan Mutual
How many complaints does Michigan Mutual have?
Michigan Mutual has 44 complaints on record since October 2013, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Michigan Mutual respond to complaints?
Yes. Michigan Mutual answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Michigan Mutual?
The most common problems are trouble during payment process (15), applying for a mortgage or refinancing an existing mortgage (6), took or threatened to take negative or legal action (1).
Is Michigan Mutual legit?
Michigan Mutual is a real company with a public complaint record: consumers have complained about it 44 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Michigan Mutual legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Michigan Mutual?
Complain to Michigan Mutual in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Michigan Mutual complaints come from?
Most come from Michigan (11), Florida (8), California (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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