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Complaint log

MOHELA complaint log

The newest complaints about MOHELA, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeFLIn progressYes
Oct 23, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledVAIn progressYes
Oct 23, 2026Student loansDealing with your lender or servicerProblem with customer serviceOHIn progressYes
Oct 23, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeAZIn progressYes
Oct 23, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAIn progressYes
Oct 22, 2026Payday & personal loansProblem when making paymentsMIExplainedYes
Oct 22, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNCIn progressYes
Oct 22, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsILExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAIn progressYes
Oct 22, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledGAIn progressYes
Oct 22, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeALIn progressYes
Oct 22, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNHIn progressYes
Oct 22, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneMIIn progressYes
Oct 22, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeTNIn progressYes
Oct 22, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanORExplainedYes
Oct 22, 2026Student loansDealing with your lender or servicerProblem with customer serviceMDIn progressYes
Oct 22, 2026Student loansStruggling to repay your loanProblem with your payment planFLIn progressYes
Oct 22, 2026Student loansDealing with your lender or servicerReceived bad information about your loanALIn progressYes
Oct 22, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledVAIn progressYes
Oct 22, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsLAIn progressYes
Oct 22, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedARIn progressYes
Oct 22, 2026Student loansIncorrect information on your reportAccount status incorrectGAIn progressYes
Oct 22, 2026Student loansIncorrect information on your reportPersonal information incorrectARIn progressYes
Oct 22, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNEIn progressYes
Oct 22, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedCAIn progressYes
Oct 22, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeCAIn progressYes
Oct 22, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanTXExplainedYes
Oct 22, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAIn progressYes
Oct 22, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMNIn progressYes
Oct 22, 2026Student loansDealing with your lender or servicerProblem with customer serviceILIn progressYes
Oct 21, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsWIIn progressYes
Oct 21, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Oct 21, 2026Student loansStruggling to repay your loanProblem with your payment planDCIn progressYes
Oct 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectCOIn progressYes
Oct 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectCOIn progressYes
Oct 21, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledWAIn progressYes
Oct 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXIn progressYes
Oct 21, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCTIn progressYes
Oct 21, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledUTExplainedYes
Oct 21, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAIn progressYes
Oct 21, 2026Credit reportingIncorrect information on your reportAccount status incorrectOHExplainedYes
Oct 21, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledPAIn progressYes
Oct 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanGAIn progressYes
Oct 21, 2026Student loansIncorrect information on your reportAccount information incorrectFLIn progressYes
Oct 21, 2026Student loansDealing with your lender or servicerProblem with customer serviceARIn progressYes
Oct 21, 2026Student loansDealing with your lender or servicerProblem with customer serviceMIIn progressYes
Oct 21, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXIn progressYes
Oct 21, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNYIn progressYes
Oct 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNYIn progressYes
Oct 21, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAIn progressYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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