Complaint log
MOHELA complaint log
The newest complaints about MOHELA, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 26, 2026 | Student loans | Struggling to repay your loanProblem with your payment plan | In progress |
| Oct 26, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | In progress |
| Oct 26, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Oct 26, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | In progress |
| Oct 26, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Oct 26, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | In progress |
| Oct 26, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Oct 26, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Oct 26, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | In progress |
| Oct 26, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 26, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 26, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 25, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 25, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Oct 25, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 25, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | In progress |
| Oct 25, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | In progress |
| Oct 25, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | In progress |
| Oct 25, 2026 | Student loans | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 25, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Oct 25, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 24, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Oct 24, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Oct 24, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | In progress |
| Oct 24, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 24, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 24, 2026 | Student loans | Struggling to repay your loanProblem with your payment plan | In progress |
| Oct 24, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 24, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 24, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 24, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 24, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Oct 24, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Oct 24, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 23, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 23, 2026 | Student loans | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | In progress |
| Oct 23, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 23, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 23, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | In progress |
| Oct 23, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 23, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 23, 2026 | Student loans | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | In progress |
| Oct 23, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Oct 23, 2026 | Student loans | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 23, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 23, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Oct 23, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 23, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | In progress |
| Oct 23, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 23, 2026 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | In progress |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works