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Complaint log

MOHELA complaint log

The newest complaints about MOHELA, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026Student loansStruggling to repay your loanProblem with your payment planIAIn progressYes
Oct 26, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsMIIn progressYes
Oct 26, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMNIn progressYes
Oct 26, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeWIIn progressYes
Oct 26, 2026Student loansDealing with your lender or servicerReceived bad information about your loanAZIn progressYes
Oct 26, 2026Student loansDealing with your lender or servicerProblem with customer serviceMIIn progressYes
Oct 26, 2026Student loansDealing with your lender or servicerReceived bad information about your loanINIn progressYes
Oct 26, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMAIn progressYes
Oct 26, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeWAIn progressYes
Oct 26, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledAZIn progressYes
Oct 26, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledILIn progressYes
Oct 26, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledHIIn progressYes
Oct 25, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledWVIn progressYes
Oct 25, 2026Student loansDealing with your lender or servicerReceived bad information about your loanSCIn progressYes
Oct 25, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMSIn progressYes
Oct 25, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAIn progressYes
Oct 25, 2026Student loansDealing with your lender or servicerProblem with customer serviceGAIn progressYes
Oct 25, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeMDIn progressYes
Oct 25, 2026Student loansIncorrect information on your reportAccount status incorrectNYIn progressYes
Oct 25, 2026Student loansDealing with your lender or servicerReceived bad information about your loanAZIn progressYes
Oct 25, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNYIn progressYes
Oct 24, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMDIn progressYes
Oct 24, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsMDExplainedYes
Oct 24, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeMDIn progressYes
Oct 24, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNJIn progressYes
Oct 24, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMIIn progressYes
Oct 24, 2026Student loansStruggling to repay your loanProblem with your payment planNYIn progressYes
Oct 24, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledRIIn progressYes
Oct 24, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXIn progressYes
Oct 24, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMIIn progressYes
Oct 24, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMOExplainedYes
Oct 24, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCIn progressYes
Oct 24, 2026Student loansDealing with your lender or servicerReceived bad information about your loanOHIn progressYes
Oct 24, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXIn progressYes
Oct 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMSExplainedYes
Oct 23, 2026Student loansProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneCTIn progressYes
Oct 23, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNHIn progressYes
Oct 23, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledVAIn progressYes
Oct 23, 2026Student loansDealing with your lender or servicerProblem with customer serviceFLIn progressYes
Oct 23, 2026Credit reportingIncorrect information on your reportAccount status incorrectAZIn progressYes
Oct 23, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledILIn progressYes
Oct 23, 2026Student loansProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsNCIn progressYes
Oct 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanILIn progressYes
Oct 23, 2026Student loansIncorrect information on your reportAccount status incorrectGAIn progressYes
Oct 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanIAExplainedYes
Oct 23, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtMOExplainedYes
Oct 23, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledKYIn progressYes
Oct 23, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeIAIn progressYes
Oct 23, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledVAIn progressYes
Oct 23, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMIIn progressYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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