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Complaint log

Money Source complaint log

The newest complaints about Money Source, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 25, 2026Debt relief & credit repairDidn't provide services promisedLAExplainedYes
Jul 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Jul 21, 2026MortgagesTrouble during payment processLien releaseMDExplainedYes
Jul 1, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Apr 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Apr 21, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCOExplainedYes
Apr 1, 2026MortgagesTrouble during payment processPayment processMDExplainedYes
Mar 27, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresUTExplainedYes
Mar 23, 2026MortgagesIncorrect information on your reportAccount status incorrectCAExplainedYes
Dec 29, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureAZExplainedYes
Oct 22, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMDExplainedYes
Sep 24, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOExplainedYes
Jul 23, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureORExplainedYes
Jul 1, 2025MortgagesTrouble during payment processPayment processWVExplainedYes
Jun 13, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNEExplainedYes
May 12, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyWVExplainedYes
May 6, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceNYExplainedYes
Apr 2, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceMNExplainedYes
Dec 26, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCOExplainedYes
Nov 25, 2024MortgagesTrouble during payment processPayment processWAExplainedYes
Aug 7, 2024MortgagesTrouble during payment processPayment processPAExplainedYes
Aug 3, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureIAExplainedYes
Jul 22, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)DEExplainedYes
Jul 18, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processTNExplainedYes
Jul 12, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureINExplainedYes
Jul 8, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)DEExplainedYes
Jun 28, 2024Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Jun 28, 2024Credit reportingIncorrect information on your reportAccount status incorrectMNExplainedYes
Jun 19, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMDExplainedYes
Apr 3, 2024Credit reportingIncorrect information on your reportAccount status incorrectCTExplainedYes
Apr 1, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Mar 18, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Feb 4, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNYExplainedYes
Jan 31, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Jan 28, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseTNExplainedYes
Jan 26, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceMOExplainedYes
Jan 11, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceKYExplainedYes
Dec 14, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Dec 13, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceMOExplainedYes
Nov 17, 2023Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Nov 14, 2023MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuALExplainedYes
Sep 20, 2023MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Sep 11, 2023Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Sep 11, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Sep 11, 2023MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Sep 5, 2023MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Aug 8, 2023Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Aug 8, 2023MortgagesTrouble during payment processKYExplainedYes
Jul 28, 2023Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Jul 25, 2023MortgagesStruggling to pay mortgageILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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