Mortgage Clearing against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Mortgage Clearing | 2 | new | 50% | 50% | 26 |
Every mortgage company ranked
Latest Mortgage Clearing mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 25, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | OK | Explained | No |
| Oct 6, 2026 | Mortgages | Struggling to pay mortgageForeclosure | OK | Fixed | Yes |
| Jan 23, 2025 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | OK | Fixed | Yes |
| Sep 19, 2022 | Mortgages | Struggling to pay mortgage | OK | Explained | Yes |
| Jul 5, 2022 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Jun 7, 2021 | Mortgages | Trouble during payment process | OK | Explained | Yes |
| Apr 1, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IL | Explained | Yes |
| Nov 24, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OK | Explained | Yes |
| Jul 26, 2020 | Mortgages | Struggling to pay mortgage | OK | Explained | Yes |
| Apr 21, 2020 | Mortgages | Trouble during payment process | OK | Explained | Yes |
| Apr 13, 2020 | Mortgages | Incorrect information on your reportOld information reappears or never goes away | OK | Explained | Yes |
| Dec 16, 2019 | Mortgages | Struggling to pay mortgage | IL | Explained | Yes |
| Jul 27, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OK | Explained | Yes |
| Feb 5, 2019 | Mortgages | Trouble during payment process | OK | Explained | Yes |
| Aug 2, 2017 | Mortgages | Struggling to pay mortgage | OK | Explained | Yes |
| Nov 17, 2016 | Mortgages | Loan modification,collection,foreclosure | OK | Explained | Yes |
| Aug 26, 2016 | Mortgages | Loan servicing, payments, escrow account | OK | Explained | Yes |
| Feb 5, 2016 | Mortgages | Loan modification,collection,foreclosure | OK | Explained | Yes |
| Dec 18, 2015 | Mortgages | Loan modification,collection,foreclosure | IL | Explained | Yes |
| Dec 11, 2015 | Mortgages | Loan servicing, payments, escrow account | IL | Explained | Yes |
| Jun 1, 2015 | Mortgages | Loan modification,collection,foreclosure | OK | Explained | Yes |
| Mar 27, 2015 | Mortgages | Loan servicing, payments, escrow account | OK | Explained | Yes |
| Feb 9, 2015 | Mortgages | Loan servicing, payments, escrow account | OK | Explained | Yes |
| Oct 30, 2014 | Mortgages | Loan servicing, payments, escrow account | OK | Explained | Yes |
| Sep 8, 2014 | Mortgages | Loan modification,collection,foreclosure | OK | Fixed | Yes |
| Jul 15, 2014 | Mortgages | Loan modification,collection,foreclosure | OK | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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