Mortgage company · complaint record
Mortgage Link complaints
Filed under MORTGAGE LINK, INC., THE
Consumers have filed 3 complaints about Mortgage Link since 2017, 1 of them in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- #365 of 595
Since June 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 2, 2026
Most complained-about mortgage lenders & servicers
Mortgage Link complaints by month
The busiest month was June 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mortgage Link answered all time
- Closed with monetary relief133.3%
- Closed with explanation266.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Mortgage Link complaints are about
Top Mortgage Link problems
Inside "Closing on a mortgage"
- Trying to communicate with the company to fix an issue with the loan closing 1
Mortgage Link compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Mortgage LinkMortgages | - | 1 | - |
Compare side by side: Mortgage Link vs Midwest Loan Services · Mortgage Link vs Truhome Solutions · Mortgage Link vs NEXA Mortgage · Mortgage Link vs Hilltop
What people say about Mortgage Link
All experiencesNo experiences with Mortgage Link yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mortgage Link complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 2, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Money back |
| Sep 2, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 27, 2017 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
Questions about Mortgage Link
How many complaints does Mortgage Link have?
Mortgage Link has 3 complaints on record since June 2017, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Mortgage Link respond to complaints?
Yes. Mortgage Link answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix; 100% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Mortgage Link?
The most common problems are closing on a mortgage (1), false statements or representation (1), applying for a mortgage or refinancing an existing mortgage (1).
Is Mortgage Link legit?
Mortgage Link is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mortgage Link legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Mortgage Link?
Complain to Mortgage Link in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mortgage Link complaints come from?
Most come from Texas (1), District of Columbia (1), Maryland (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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