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Debt collector · complaint record

National Account Services complaints

Consumers have filed 12 complaints about National Account Services since 2014, none in the last 12 months. It answered 33.3% on time and closed 75% with relief for the customer. The most common problem is cont'd attempts collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
12

Since June 2014

Last 12 months
0

new vs the year before

Answered on time
33.3%

Industry: 96.5%

Closed with relief
75%

Typical debt collector: 24%

Last 30 days
0

Newest: Jul 2, 2021

Rank
-

National Account Services complaints by month

The busiest month was July 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How National Account Services answered all time

  • Closed with non-monetary relief650%
  • Closed with explanation216.7%
  • Untimely response433.3%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What National Account Services complaints are about

  • Debt collection1083%
  • Student loans18%
  • Credit reporting18%

Top National Account Services problems

Inside "Cont'd attempts collect debt not owed"

  • Debt was paid 1
  • Debt is not mine 1
  • Debt was discharged in bankruptcy 1

Where National Account Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Illinois (4), Wisconsin (3), Minnesota (2), Oklahoma (1), Utah (1).

National Account Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8National Account ServicesDebt collection-0new33.3%75%-

Compare side by side: National Account Services vs Green Square · National Account Services vs EMoneyUSA · National Account Services vs Mullooly Jeffrey Rooney & Flynn · National Account Services vs Credit World Services

What people say about National Account Services

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Latest National Account Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jul 2, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursWINo timely replyNo
Jul 1, 2021Debt collectionFalse statements or representationAttempted to collect wrong amountUTNo timely replyNo
Nov 30, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledIANo timely replyNo
Nov 14, 2019Credit reportingIncorrect information on your reportPublic record information inaccurateWINo timely replyNo
Aug 23, 2016Debt collectionTaking/threatening an illegal actionSued w/o proper notification of suitMNFixedNo
Mar 16, 2016Debt collectionCont'd attempts collect debt not owedDebt is not mineILFixedYes
Feb 16, 2016Debt collectionTaking/threatening an illegal actionThreatened to sue on too old debtMNFixedNo
Dec 11, 2015Debt collectionDisclosure verification of debtRight to dispute notice not receivedILFixedNo
Jul 20, 2015Debt collectionCommunication tacticsThreatened to take legal actionILExplainedNo
Feb 13, 2015Debt collectionCont'd attempts collect debt not owedDebt was paidILFixedYes
Oct 28, 2014Debt collectionFalse statements or representationAttempted to collect wrong amountOKExplainedYes
Jun 9, 2014Debt collectionCont'd attempts collect debt not owedDebt was discharged in bankruptcyWIFixedYes

Questions about National Account Services

How many complaints does National Account Services have?

National Account Services has 12 complaints on record since June 2014, including 0 in the last 12 months and 0 in the last 30 days.

Does National Account Services respond to complaints?

Yes. National Account Services answered 33.3% of its complaints on time (within 15 days) and closed 75% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with National Account Services?
Is National Account Services legit?

National Account Services is a real company with a public complaint record: consumers have complained about it 12 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is National Account Services legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against National Account Services?

Complain to National Account Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most National Account Services complaints come from?

Most come from Illinois (4), Wisconsin (3), Minnesota (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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