Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Debt relief & credit repair

Navient debt relief & credit repair complaints

Consumers have filed 25 complaints about Navient's debt relief & credit repair, 1 in the last 12 months. Navient answered 100% on time and closed 0% with relief. See the whole Navient record.

Navient against other debt relief & credit repair companies

#Company12 monthsChangeOn timeReliefAll time
1Experian351+4%100%10%1,702
2Equifax256+30%100%32%1,123
3TransUnion249+26%100%58%1,115
4Consumer Financial Services Solutions224+104%68.8%0%403
5National Debt Relief180+50%98.9%0%350
6Encore Capital (Midland Credit)146+19%100%23%384
7Freedom Financial Network96+28%100%27%492
8Resurgent Capital Services93+31%100%21%221
9The J. G. Wentworth91+98%100%0%157
10Capital One86+7%100%16%376
11Kikoff72+11%100%0%208
12Americor Funding54+54%100%0%154
13Navient1new100%0%25

Every debt relief company ranked

Latest Navient debt relief & credit repair complaints

ReceivedAboutIssueStateAnswerOn time
Apr 22, 2026Debt relief & credit repairDidn't provide services promisedLAExplainedYes
Sep 23, 2025Debt relief & credit repairConfusing or misleading advertising or marketingALExplainedYes
Aug 21, 2025Debt relief & credit repairCharged upfront or unexpected feesMSExplainedYes
Jan 12, 2025Debt relief & credit repairConfusing or misleading advertising or marketingNYExplainedYes
Oct 8, 2024Debt relief & credit repairConfusing or misleading advertising or marketingGAExplainedYes
Oct 6, 2023Debt relief & credit repairUnauthorized withdrawals or chargesHIExplainedYes
Aug 14, 2023Debt relief & credit repairFraud or scamNJExplainedYes
Apr 19, 2023Debt relief & credit repairExcessive feesMSExplainedYes
Dec 14, 2022Debt relief & credit repairFraud or scamNYExplainedYes
Aug 31, 2020Debt relief & credit repairFraud or scam-FixedYes
Jul 14, 2020Debt relief & credit repairConfusing or missing disclosuresOHExplainedYes
Jan 16, 2020Debt relief & credit repairFraud or scamMIExplainedYes
Jan 8, 2020Debt relief & credit repairFraud or scam-ExplainedYes
Jun 7, 2019Debt relief & credit repairConfusing or misleading advertising or marketingILExplainedYes
Apr 29, 2019Debt relief & credit repairFraud or scam-ExplainedYes
Oct 5, 2017Debt relief & credit repairFraud or scamCTExplainedYes
May 31, 2017Debt relief & credit repairFraud or scamTXExplainedYes
May 26, 2017Debt relief & credit repairFraud or scamNMExplainedYes
Apr 20, 2017Debt relief & credit repairFraud or scamINExplainedYes
Feb 16, 2017Debt relief & credit repairFraud or scamWVExplainedYes
Feb 7, 2017Debt relief & credit repairDisclosuresLAExplainedYes
Jan 24, 2017Debt relief & credit repairFraud or scamTXExplainedYes
Aug 8, 2016Debt relief & credit repairFraud or scamNDExplainedYes
Jul 12, 2016Debt relief & credit repairFraud or scamCAExplainedYes
Feb 2, 2016Debt relief & credit repairCustomer service/Customer relationsNCExplainedYes

Your rights with debt relief & credit repair companies

The Credit Repair Organizations Act bans credit repair companies from charging before the work is done and gives you three days to cancel. Debt settlement companies that sell by phone cannot charge fees until they have actually settled a debt. You can do everything a credit repair company does yourself, for free.

Scam warning: Walk away from anyone who wants money up front, tells you to stop contacting your creditors, or promises a "new credit identity".

General information, not legal advice; rules vary by state. Plain-English guides

Talk about Navient

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience