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Money transfers & apps

Netspend money transfers & apps complaints

Consumers have filed 181 complaints about Netspend's money transfers & apps, 31 in the last 12 months (+35%). Netspend answered 100% on time and closed 0% with relief. See the whole Netspend record.

Netspend against other payment apps & money transfer services

#Company12 monthsChangeOn timeReliefAll time
1PayPal9,055+103%100%42%30,324
2Block (Cash App)8,848-78%99.3%0%55,035
3JPMorgan Chase1,679-8%100%5%9,239
4Chime1,560+9%100%5%3,886
5Wells Fargo1,535+9%100%8%7,680
6Bank of America1,419-3%99.6%21%7,549
7Early Warning Services (Zelle)612-97%100%0%22,028
8Western Union595+49%100%0%4,657
9Wise (TransferWise)451+32%96%13%1,679
10Citibank411+23%100%16%2,209
11Capital One362+13%100%7%1,490
12Remitly312+96%99.7%0%1,047
13Netspend31+35%100%0%181

Every payment company ranked

Latest Netspend money transfers & apps complaints

ReceivedAboutIssueStateAnswerOn time
Nov 21, 2025Money transfers & appsProblem with customer service-ExplainedYes
Oct 26, 2025Money transfers & appsConfusing or misleading advertising or marketingNJExplainedYes
Oct 23, 2025Money transfers & appsUnauthorized transactions or other transaction problemILExplainedYes
Oct 22, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletINExplainedYes
Sep 24, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletILExplainedYes
Sep 18, 2025Money transfers & appsUnauthorized transactions or other transaction problemARExplainedYes
Aug 10, 2025Money transfers & appsFraud or scamVAExplainedYes
Aug 3, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletMAExplainedYes
Jul 28, 2025Money transfers & appsUnauthorized transactions or other transaction problemMDExplainedYes
Jun 5, 2025Money transfers & appsOther transaction problemTXExplainedYes
Jun 4, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletNVExplainedYes
May 19, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountPAExplainedYes
May 9, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletVAExplainedYes
May 5, 2025Money transfers & appsConfusing or misleading advertising or marketingMAExplainedYes
Apr 28, 2025Money transfers & appsFraud or scamOHExplainedYes
Apr 18, 2025Money transfers & appsFraud or scamMNExplainedYes
Mar 15, 2025Money transfers & appsMoney was not available when promisedOHExplainedYes
Feb 28, 2025Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes
Feb 27, 2025Money transfers & appsOther transaction problemPAExplainedYes
Feb 18, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletKYExplainedYes
Jan 16, 2025Money transfers & appsUnexpected or other feesCAExplainedYes
Jan 7, 2025Money transfers & appsOther transaction problemFLExplainedYes
Dec 15, 2024Money transfers & appsUnauthorized transactions or other transaction problemTNExplainedYes
Nov 25, 2024Money transfers & appsFraud or scamMIExplainedYes
Nov 7, 2024Money transfers & appsFraud or scamCAExplainedYes
Oct 8, 2024Money transfers & appsManaging, opening, or closing your mobile wallet accountVAExplainedYes
Oct 3, 2024Money transfers & appsManaging, opening, or closing your mobile wallet accountFLExplainedYes
Sep 17, 2024Money transfers & appsProblem with customer serviceFLExplainedYes
Sep 13, 2024Money transfers & appsFraud or scamIAExplainedYes
Jun 3, 2024Money transfers & appsMoney was not available when promisedINExplainedNo

Your rights with payment apps & money transfer services

For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.

Scam warning: Never send money to someone you only know online, to "yourself" at someone else's request, or to fix a problem with an account. Payment apps work like cash: once it's sent, it is usually gone.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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