Mortgages
NOVA Financial mortgages complaints
Consumers have filed 39 complaints about NOVA Financial's mortgages, 12 in the last 12 months. NOVA Financial answered 100% on time and closed 0% with relief. See the whole NOVA Financial record.
NOVA Financial against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | NOVA Financial | 12 | 100% | 0% |
Latest NOVA Financial mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 11, 2022 | Mortgages | Trouble during payment process | Explained |
| Aug 19, 2022 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 4, 2022 | Mortgages | Closing on a mortgage | Explained |
| Dec 29, 2021 | Mortgages | Closing on a mortgage | Money back |
| Oct 1, 2021 | Mortgages | Closing on a mortgage | Explained |
| Sep 29, 2021 | Mortgages | Closing on a mortgage | Explained |
| Sep 17, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Jul 7, 2020 | Mortgages | Trouble during payment process | Explained |
| Jun 12, 2020 | Mortgages | Closing on a mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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