Mortgages
NOVA Financial mortgages complaints
Consumers have filed 39 complaints about NOVA Financial's mortgages, 12 in the last 12 months. NOVA Financial answered 100% on time and closed 0% with relief. See the whole NOVA Financial record.
NOVA Financial against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | NOVA Financial | 12 | 100% | 0% |
Latest NOVA Financial mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 23, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Aug 30, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 11, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 6, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 18, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| May 28, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| May 19, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 13, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| May 8, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 28, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Dec 11, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Nov 4, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 26, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 13, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 18, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 11, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 31, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jul 23, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Jul 23, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Jun 6, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Jun 6, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| May 23, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 27, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Sep 9, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 14, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Jul 3, 2023 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 12, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 1, 2022 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 12, 2022 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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