Complaint log
Ofg Bancorp complaint log
The newest complaints about Ofg Bancorp, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 12, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jan 9, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 9, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 3, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Dec 19, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 13, 2024 | Bank accounts | Problem caused by your funds being lowBounced checks or returned payments | Explained |
| Dec 12, 2024 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Dec 12, 2024 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Dec 8, 2024 | Mortgages | Trouble during payment processFees charged | Explained |
| Dec 4, 2024 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Nov 28, 2024 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Nov 15, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 15, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 6, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Nov 1, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 28, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 7, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works