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Complaint log

OpenRoad Lending complaint log

The newest complaints about OpenRoad Lending, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 23, 2026Auto loans & leasesManaging the loan or leaseProblem with the interest rateTNExplainedYes
Jun 9, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingAZExplainedYes
Apr 26, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNCExplainedYes
Mar 12, 2026Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingTNExplainedYes
Dec 21, 2025Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingTXExplainedYes
Sep 20, 2025Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingTXExplainedYes
Aug 24, 2025Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingNVExplainedYes
Jul 23, 2025Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingTXExplainedYes
Jul 21, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Jun 4, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
May 23, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
May 13, 2025Payday & personal loansVehicle was repossessed or sold the vehicleILExplainedYes
Apr 1, 2025Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyCAExplainedYes
Mar 10, 2025Auto loans & leasesGetting a loan or leaseCredit denialCAExplainedYes
Feb 26, 2025Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingCAExplainedYes
Feb 7, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMOExplainedYes
Jan 29, 2025Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingCAExplainedYes
Nov 5, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Nov 4, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeWIExplainedYes
Sep 11, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Sep 9, 2024Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingKYExplainedYes
Aug 1, 2024Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeFLExplainedYes
Jun 5, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTNExplainedYes
Mar 25, 2024Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingFLExplainedYes
Mar 25, 2024Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedFLExplainedYes
Oct 29, 2023Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingTNExplainedYes
Oct 17, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Dec 29, 2022Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingFLExplainedYes
Nov 30, 2022Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanPAExplainedYes
Oct 31, 2022Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingTNExplainedYes
Oct 10, 2022Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingCAExplainedYes
Sep 30, 2022Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Aug 7, 2022Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Jun 20, 2022Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanMIExplainedYes
Apr 29, 2022Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingMIExplainedYes
Apr 13, 2022Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeARExplainedYes
Apr 11, 2022Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingFLExplainedYes
Dec 6, 2021Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Oct 9, 2021Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingAZExplainedYes
Aug 6, 2021Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingGAExplainedYes
Apr 8, 2021Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Mar 3, 2021Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOKExplainedYes
Dec 28, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseWAExplainedYes
Oct 15, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Sep 9, 2020Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanCAExplainedYes
May 22, 2020Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outMDExplainedYes
May 15, 2020Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outMDExplainedYes
Feb 25, 2020Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
Feb 11, 2020Payday & personal loansGetting the loanSCExplainedYes
Jan 10, 2020Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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