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Debt collector · complaint record

Pacific Capital Exchange complaints

Consumers have filed 14 complaints about Pacific Capital Exchange since 2023, 4 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is threatened to contact someone or share information improperly.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
14

Since January 2023

Last 12 months
4

new vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Aug 5, 2026

Rank
#1,016 of 1,963

Most complained-about debt collectors

Pacific Capital Exchange complaints by month

The busiest month was April 2023 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Pacific Capital Exchange answered all time

  • Closed with explanation1071.4%
  • Untimely response428.6%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Pacific Capital Exchange problems

Inside "Threatened to contact someone or share information improperly"

  • Talked to a third-party about your debt 4
  • Contacted your employer 3

Where Pacific Capital Exchange complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (5), California (1), Michigan (1), Nevada (1), Texas (1).

Pacific Capital Exchange compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Pacific Capital ExchangeDebt collection-4new0%0%-

Compare side by side: Pacific Capital Exchange vs Green Square · Pacific Capital Exchange vs EMoneyUSA · Pacific Capital Exchange vs Mullooly Jeffrey Rooney & Flynn · Pacific Capital Exchange vs Credit World Services

What people say about Pacific Capital Exchange

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Latest Pacific Capital Exchange complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Aug 5, 2026Debt collectionThreatened to contact someone or share information improperlyContacted your employerMINo timely replyNo
Jul 22, 2026Debt collectionThreatened to contact someone or share information improperlyContacted your employerNVNo timely replyNo
Feb 19, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageCANo timely replyNo
Feb 18, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtTXNo timely replyNo
May 18, 2023Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtFLExplainedYes
Apr 28, 2023Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Apr 27, 2023Debt collectionWritten notification about debtDidn't receive enough information to verify debtAZExplainedYes
Apr 7, 2023Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtOHExplainedYes
Apr 4, 2023Debt collectionThreatened to contact someone or share information improperlyContacted your employerFLExplainedYes
Mar 8, 2023Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialFLExplainedYes
Feb 13, 2023Debt collectionCommunication tacticsFrequent or repeated callsTNExplainedYes
Feb 3, 2023Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtSCExplainedYes

Questions about Pacific Capital Exchange

How many complaints does Pacific Capital Exchange have?

Pacific Capital Exchange has 14 complaints on record since January 2023, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.

Does Pacific Capital Exchange respond to complaints?

Yes. Pacific Capital Exchange answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Pacific Capital Exchange?
Is Pacific Capital Exchange legit?

Pacific Capital Exchange is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Pacific Capital Exchange legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Pacific Capital Exchange?

Complain to Pacific Capital Exchange in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Pacific Capital Exchange complaints come from?

Most come from Florida (5), California (1), Michigan (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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